Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yenny Acosta

Aliso Viejo,CA

Summary

Dynamic and dedicated server with a proven track record at Marbella Country Club, excelling in customer service and teamwork. Recognized for multitasking abilities and attention to detail, consistently enhancing guest experiences. Strong communicator skilled in problem resolution, ensuring seamless service during high-volume periods while fostering positive relationships with patrons.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

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Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Cresta Villa

Server Breakfast
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.

Server

Marbella Country Club
03.2006 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Banquet Server

Dove Canyon Golf Club
04.2007 - 02.2017
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Arranged linens and table settings according to seating plan and event theme.
  • Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
  • Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
  • Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
  • Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.

Education

Caja Agraria
Colombia

Secretary -

University Central
Colombia

Bartender - Certifications

Bartender School
Los Alamitos, CA
04-2008

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Problem resolution

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Cresta Villa

Server Breakfast
08.2024 - Current

Banquet Server

Dove Canyon Golf Club
04.2007 - 02.2017

Server

Marbella Country Club
03.2006 - 07.2024

Caja Agraria

Secretary -

University Central

Bartender - Certifications

Bartender School

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