Provided administrative support to the General Manager including scheduling meetings, preparing agendas and taking minutes.
Managed the calendar of the General Manager ensuring timely completion of tasks.
Scheduled appointments for the General Manager with internal staff or external contacts and prepared meeting agenda and materials.
Organized, scheduled and confirmed board and team meetings.
Monitored emails sent to the office of the General Manager ensuring timely responses were sent.
Greeted and welcomed visitors in a professional manner and provided assistance as needed.
Maintained front reception desk. Answered phone calls and screened messages, and directed them to the appropriate department or employee.
Responded promptly to issues and inquiries from clients regarding services offered by the organization, and provided immediate resolution to improve retention.
Ordered office supplies as needed to ensure adequate stock levels were maintained.
Prepared accounts payable paperwork necessary to process invoices.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.