Yenny Ramirez
Cleveland,OH
Summary
Dynamic professional with a robust background in financial services and customer care, notably at Wood Forest National Bank.
Overview
3
3
years of professional experience
Work History
Retail Banker
Wood Forest National Bank
03.2024 - Current
- Identified and reported suspicious patterns of activity to reduce money laundering.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
Home Health Aide
Parting Hearts
03.2021 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
Mail Processor
Richo
06.2022 - 04.2023
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Education
GED -
Sydney Johnson
Syracuse, NY08.2008
Skills
- Fraud prevention
- Customer Education
- Financial product knowledge
- Cash Handling
- Financial Planning
Languages
Spanish
Native or Bilingual
Timeline
Retail Banker
Wood Forest National Bank
03.2024 - Current
Mail Processor
Richo
06.2022 - 04.2023
Home Health Aide
Parting Hearts
03.2021 - Current
GED -
Sydney Johnson
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