Yenny Y Gomez
Charlotte,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. I am very motivated and with excellent time management skills. True problem-solver remains calm under pressure to meet deadlines. Highly effective working as both part of team and in solitary role.
Overview
11
11
years of professional experience
Work History
Cleaning Crew Supervisor
Lopez Cleaning
2019.05 - Current
- Enhanced cleaning efficiency by implementing new procedures and techniques for the crew.
- Reduced employee turnover by providing thorough training and consistent performance feedback to staff members.
- Improved client satisfaction with high-quality cleaning services through regular inspections and addressing issues promptly.
- Streamlined workflow by creating schedules, assigning tasks, and monitoring progress of the cleaning crew.
- Contributed to company growth by assisting management in hiring new employees based on skillset compatibility with current team dynamics.
- Ensured timely completion of all cleaning tasks by effectively delegating responsibilities among team members and monitoring progress throughout the shift.
Cleaning Crew Member
ICCS
2016.01 - 2018.06
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
Assistant
Greater Charlotte Oral & Facial Surgery
2013.02 - 2015.11
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Bachelor of Science - Surgical Technology
Area Andina University
Colombia, South America12.2008
High School Diploma -
Lorencita Villegas De Santos High School
Colombia, South America12.2003
Skills
- Performance Evaluation
- Organizational Skills
- Decision Making
- Conflict Resolution
- Multitasking
- Problem Solving
Timeline
Cleaning Crew Supervisor
Lopez Cleaning
2019.05 - Current
Cleaning Crew Member
ICCS
2016.01 - 2018.06
Assistant
Greater Charlotte Oral & Facial Surgery
2013.02 - 2015.11
Bachelor of Science - Surgical Technology
Area Andina University
High School Diploma -
Lorencita Villegas De Santos High School
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