Yensi Morales
Mechanicsburg,PA
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Fire Alarm Technician
H&H Fire Protection
10.2020 - Current
- Maintained quality assurance and customer satisfaction objectives.
- Positively engaged with customers and maintained professional appearance as company representative.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Rewired and replaced faulty electrical components in equipment.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Performed preventive maintenance and repairs on various types of equipment.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Safely and effectively handled wide range of cleaning products and solutions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Reported issues to property manager so effective resolutions could be put into place.
- Maintained compliance with regulatory standards and safety requirements.
- Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Replaced worn or broken parts on machines and equipment.
- Responded to fire alarms and extinguished fires.
- Responded to maintenance calls and troubleshot devices.
- Fully installed fire alarms and various security devices.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Repaired and replaced defective fire safety equipment such as sprinkler systems and fire extinguishers.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Performed annual inspections on fire and security alarm systems.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Tested all newly installed fire alarms.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
Warehouse Worker
Staff Management Group - Newark
08.2020 - 10.2020
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Education
Woodbridge High School
Woodbridge, VA06.2020
Skills
- Word Processing
- Documentation
- Power Tools and Equipment
- Customer Satisfaction
- System Tests
- Preventive Maintenance
- Extensive Organizational Skills
- Team Development
- Maintenance and Repair
- Repair Services
- Troubleshooting
- Problem Detection and Resolution
- Operation Monitoring
- Work Planning and Prioritization
- Troubleshooting and Diagnostics
- Maintain Equipment
- Issue Resolution
- Product Inspection
- Maintaining Clean Work Areas
- Dispatch Operations
- Microsoft Word
- Fire Alarm Monitoring
- Sprinkler Systems
- Sensory Testing
- Panel Termination
- System Troubleshooting
Certification
•OSHA Fundamentals - Managing Risk of Fire Emergencies
•Electrical Safety for Employees Basic
•SafetyScan for MDI Field Personnel •SprinklerScan for MDI Field Personnel
•FireScan for Field Personnel
Languages
Spanish,
Native or Bilingual
English
Native or Bilingual
Timeline
Fire Alarm Technician
H&H Fire Protection
10.2020 - Current
Warehouse Worker
Staff Management Group - Newark
08.2020 - 10.2020
Woodbridge High School
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