Yenthe Vanzieleghem
Ingelmunster,West Flanders
Overview
3
3
Languages
6
6
years of professional experience
Work History
Sales Assistant
Action
Kortrijk, West Flanders
09.2025 - 10.2025
- Greeted customers and provided assistance with product selection.
- Assisted customers with product selection and inquiries.
- Provided product knowledge and recommendations to shoppers.
- Informed customers about current promotions and discounts.
- Maintained organized displays and inventory levels on the sales floor.
- Collaborated with team members to enhance customer service experiences.
- Handled returns and exchanges following store policies effectively.
Ticket Sales Assistant
Belgian Railways
Brugge, West Flanders
07.2023 - 08.2023
- Assisted customers in purchasing tickets and navigating travel options.
- Engaged with customers to address inquiries and resolve issues promptly.
- Provided information on train schedules and routes to enhance customer experience.
- Collaborated with colleagues to improve service delivery during peak hours.
- Ensured compliance with company policies while interacting with diverse customers.
- Supported team members in maintaining a clean and organized sales area.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
Customer Service Representative
Cubic Games
Yerevan, Armenia
11.2019 - 03.2020
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries about game features and account management.
- Answered customer inquiries and provided accurate information regarding products and services.
- Collaborated with team members to resolve complex customer issues efficiently.
- Educated customers on product updates and promotional offers effectively.
- Maintained knowledge of gaming trends to enhance customer interactions positively.
- Provided technical support for software issues related to gameplay and installation.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Skills
- Sales strategy
- Product knowledge
- Sales support
- Customer relationship management
- Customer service
- Sales promotions
- Retail environment
- Team collaboration
- Team support
- Conflict resolution
- Problem solving
- Friendly and helpful
Languages
English
Professional
Dutch
Native/ Bilingual
Flemish
Native/ Bilingual
Timeline
Sales Assistant
Action
09.2025 - 10.2025
Ticket Sales Assistant
Belgian Railways
07.2023 - 08.2023
Customer Service Representative
Cubic Games
11.2019 - 03.2020