Yeonhong Min
San Jose,USA
Summary
Product Manager with a background in supply chain and digital transformation, focused on data-driven process optimization, internal platform modernization, and cross-functional delivery. Experienced in BI/Tableau reporting, AI-enabled initiatives, and global operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Product Manager, Digital Transformation
SAMSUNG SEMICONDUCTOR
San Jose, CA
03.2024 - Current
- Applied BI and operational analytics to uncover improvement areas, optimize workflows, and enable digital transformation across operational teams
- Owned and led the launch of a new AI-enabled email reply feature for internal teams, partnering cross-functionally to deliver the solution end to end and reduce manual steps and human error
- Conducted extensive interviews with internal stakeholders to document current-state workflows, creating detailed process maps used to inform digitalization efforts, process mining, and future roadmap planning
Product Manager, Global Supply Chain Platforms
RAPID PRECISION MFG
San Jose, CA
05.2021 - 03.2024
- Strategized end-to-end coordination across purchasing, quoting, accounting, logistics, and external vendors to ensure on-time product delivery while balancing cost, margins, and customer commitments
- Owned planning and prioritization of supply chain workflows across South Korea, Malaysia, China, and the United States, aligning internal teams and vendors to support reliable delivery and scalable operations
- Collaborated with engineering, operations, and business teams to improve ERP workflows by incorporating user feedback and real-world usage patterns
Customer Support Specialist
CONCENTRIX
South Korea
03.2020 - 02.2021
- Handled high-volume iOS support cases while maintaining accuracy, compliance standards, and service quality under time-sensitive conditions
- Supported customers across diverse use cases, improving satisfaction by clearly explaining complex technical concepts in simple, user-friendly language
Education
B.S. - Business Administration, Concentration in Management Information Systems (MIS)
San Jose State University
San Jose, CA01.2024
A.S. - Business Administration
De Anza College
Cupertino, CA01.2021
A.S. - Department of Security
Chunnam Techno University
Seoul, South Korea01.2014
Skills
- Microsoft Excel
- Tableau
- SQL, Python
- Miro
Certification
- UCLA Extension Visual Arts Course (2018)
- Korean Tax and Accounting Certificate (2016)
Timeline
Product Manager, Digital Transformation
SAMSUNG SEMICONDUCTOR
03.2024 - Current
Product Manager, Global Supply Chain Platforms
RAPID PRECISION MFG
05.2021 - 03.2024
Customer Support Specialist
CONCENTRIX
03.2020 - 02.2021
A.S. - Business Administration
De Anza College
A.S. - Department of Security
Chunnam Techno University
B.S. - Business Administration, Concentration in Management Information Systems (MIS)
San Jose State University