Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yeonju Kim

Cordova,TN

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Fluent in multiple languages (Korean, English, and Chinese) and able to communicate well with customers and employees.

Overview

5
5
years of professional experience

Work History

Human Resources Coordinator

Hyosung HICO
11.2022 - Current
  • Supported bilingual HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Translated HR related information from English to Korean language.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process.
  • Completed background and reference checks to facilitate hiring and onboarding of new employees.
  • Reviewed HR paperwork for accuracy and completeness.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture by communicating weekly leadership-related quotes to employees.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities in both English and Korean languages.
  • Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention such as hosting and preparing monthly employee appreciation events.

Guest Service Representative

Jeju Shin-hwa World Resort
06.2021 - 08.2021
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Front Desk Receptionist

Abijou Clinic
03.2020 - 02.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Worked as a translator in the English, Korean, and Chinese languages

Information Desk Assistant

Korea Southern Power Co., LTD
06.2018 - 12.2018
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.

Education

Bachelor of Arts - Chinese Studies

Hanbat National University
South Korea
03.2018

Skills

  • Workforce and work culture Improvements
  • Trilingual - Fluent in Korean, Chinese, and English languages
  • Great with time-management and timeline projects
  • Strong customer service relationship
  • Proficient with Microsoft programs and computer skills
  • Organized and ability to work under-pressure
  • Works well with a team and highly self-motivated individual

Languages

Korean
Native or Bilingual
English
Full Professional
Chinese (Mandarin)
Professional Working

Timeline

Human Resources Coordinator

Hyosung HICO
11.2022 - Current

Guest Service Representative

Jeju Shin-hwa World Resort
06.2021 - 08.2021

Front Desk Receptionist

Abijou Clinic
03.2020 - 02.2021

Information Desk Assistant

Korea Southern Power Co., LTD
06.2018 - 12.2018

Bachelor of Arts - Chinese Studies

Hanbat National University

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Yeonju Kim