Yeraldi Navarrete

*I was rehired by Argosy University for the same position* (see below)

• Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
• Worked from home.
• Streamlined communication for better efficiency between executive and team members by acting as a liaison.
• Processed HR and payroll.
• Maintained confidentiality and discretion while handling sensitive information
• Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Served as point of contact between clients and managerial staff.
• Attended meetings, took notes and tracked action items.

• Streamlined the admissions process by implementing an efficient file and application system.
• Processed all new student applications.
• Creates new student files.
• Collaborated with faculty and staff to develop a comprehensive orientation program for incoming students. Assisted 150+ students.
• Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
• Coordinated with financial aid office to streamline scholarship awarding procedures, maximizing assistance opportunities for deserving students.
• Ordered transcripts from other schools.
• Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
• Implemented strategies to increase student recruiting, engagement and retention.
• Coordinated open house events for prospective students, providing detailed information about programs and answering questions.
• Developed admissions policy, outlining rules and procedures compliant with government regulations.
• Coordinated interviews with prospective students.
• Contacted prospective students via email and phone calls.
• Handled inquiries from prospective students to provide detailed information regarding admissions process.
• Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
• Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
• Conducted interviews with prospective students as part of the holistic review process to ensure well-rounded admission decisions.
• Implemented successful training programs for newly hired Admissions Coordinators, enhancing team performance over time.
• Assisted in developing new admissions policies that aligned with institutional values and priorities.
• Contributed to annual recruitment goals by actively participating in college fairs, presentations, and networking events.

• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Facilitated timely resolution of legal matters by preparing and organizing essential documents.
• Created client initial file.
• Collected medical bills and correspondence for files.
• Caring and compassionate client interaction.
• Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
• Ordered police reports.
• Contributed to file process.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
• Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
• Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Organized documents to manage paper and electronic filing systems of clients.
• Prepared and drafted correspondence and legal forms to maintain smooth communications.
• Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
• Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
• Responded to client inquiries to provide accurate legal advice and offer assistance.
• Contacted clients to schedule appointments and discuss progress of cases.
• Communicated pertinent information to clients via phone, email, and mail.
• Revised and finalized representation letters.
• In contact with doctors and adjusters to ensure client exceptional experience.
• Interviewed clients to obtain information relevant to cases.
• Assisted with onboarding new clients and securing paperwork completion.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Routed incoming mail and messages to relevant personnel without delay.
• Assisted in preparing Final Demand for Litigation.