Yeraldine Ortez
Temple Terrace
Summary
Motivated and bilingual (English/Spanish) Business Administration graduate with strong leadership, communication, and organizational skills. Experienced in fast-paced operations, team training, and process improvement at Amazon. Passionate about leading teams, achieving performance goals, and promoting a positive and safe work environment. Seeking to contribute to Amazon’s success as an Area Manager.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Amazon Inc.
11.2023 - 06.2025
- Served as a Learning Ambassador, training and mentoring new associates to ensure smooth onboarding and strong team performance.
- Supported leadership in meeting daily safety, quality, and productivity goals in a fast-paced warehouse environment.
- Promoted collaboration, problem-solving, and accountability across shifts.
- Recognized for strong communication and commitment to team success.
Administrative Assistant
Keiser University
01.2019 - 05.2023
- Provided administrative and scheduling support to faculty and students.
- Managed databases, organized campus events, and coordinated communication between departments.
- Demonstrated reliability, adaptability, and efficiency in a dynamic office setting.
Digital Marketing Intern
WRK Marketing LLC
07.2022 - 09.2022
- Created and managed social media campaigns to boost brand engagement.
- Analyzed content performance and contributed to digital growth strategies.
Education
Bachelor of Arts - Business Administration – Concentration in International Business
Keiser University
01.2023
Skills
- Leadership & Team Management
- Operations & Process Improvement
- Training & Onboarding
- Time Management & Communication
- Microsoft Office Suite
- Bilingual: English & Spanish
- Willing to learn
- Attention to detail
- Teamwork and collaboration
- Customer service
- Order picking skills
- Team leadership
Leadership & Community Involvement
Lighting KU Project: Led initiative to install solar lighting for campus safety improvements., Mission Trip & Guadalupe Projects: Coordinated fundraising and community outreach to support families and elderly residents in Nicaragua., Adoration Program Leader: Directed campus-based faith initiatives promoting student engagement.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Fulfillment Associate
Amazon Inc.
11.2023 - 06.2025
Digital Marketing Intern
WRK Marketing LLC
07.2022 - 09.2022
Administrative Assistant
Keiser University
01.2019 - 05.2023
Bachelor of Arts - Business Administration – Concentration in International Business
Keiser University
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