Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
Generic

Yereline Taveras

Lynn,Massachusetts

Summary

Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Diligent worker with excellent multitasking, organizational, and time management abilities combined with expertise in promoting items and completing customer service. Able to suggest purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Organized Human Resource Assistant with strong administrative background. Proficient in using advanced tools in HR software and maintaining HRIS database. Experienced with Microsoft and good with research. Adapts easily to new processes and procedures. Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Always providing a friendly support to every customer in busy retail settings.

Overview

5
5
years of professional experience

Work History

Cashier/Prime Shopper/Supervisor of Operations

Danielle
01.2021 - Current
  • Built and maintained productive relationships with employees
  • Answered customer quests, provided store information and escorted to desired store areas
  • Kept check-out areas clean, organized, and well-stocked to maintain an attractive store
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, and refunds, and resolving transaction issues.
  • Worked closely with shift manager to solve problems and handle customer concerns about store policies.
  • Scanned items quickly to keep lines moving and reduce overall wait time
  • Counted product stock to maintain inventory records
  • Processed customer payments quickly and returned exact change and receipts
  • Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.

Human Resources Specialist

United States Army National Guard
08.2019 - Current
  • Use exceptional HR knowledge and abilities to meet needs of personnel across all departments
  • Conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards
  • Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and timesheets
  • Assisted leadership in streamlining all HR functions, analyzing and developing compensation structures, evaluating pay practices, and streamlining payroll process
  • Organized and maintained paper records and served as HRIS super-user and support for staff
  • Responded to basic HR questions regarding personnel practices, labor laws, health insurance, retirement, workers' compensation, recruiting, time off, and training.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Skilled at working independently and collaboratively in a team environment.

Retail Sales Clerk

Heather
12.2018 - 06.2020
  • Escorted customers to appropriate merchandise
  • Handled cash and credit transactions expertly, giving correct change and processing orders
  • Helped maintain clean, orderly work environment
  • Determined needs and advised customers on purchases
  • Shelved and stocked jewelry and dresses
  • Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
  • Answered questions about store policies and addressed customer concerns.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

High School Diploma -

Lynn English High School
Lynn, Massachusetts

Bachelor of Arts - Criminal Justice

Bridgewater State University
Bridgewater, MA
05.2024

Skills

  • Teamwork and leadership
  • Manage inventory
  • Merchandise products
  • Operate cash registers
  • Verbal communication
  • Multitasking
  • HRIS
  • HR
  • Inventory
  • Leadership
  • Payroll
  • Personnel
  • Policies
  • Teamwork
  • Organization

Accomplishments

  • Trained and mentored numerous employees.
  • Promoted to supervisor after only 1 year of exceptional performance.
  • Achieved 300 hours of community service during my four years in high school.
  • Supervised and mentored a team of 250 junior cadet members.

Hobbies and Interests

Joined the Army National Guard at the age of 17 in 2019, and will complete 5 years in August 2024. Volunteered over 300 hours of community service in high school. Canning, round up money and toys for the organization toys for tots. Did color guards for past and present veterans during Memorial Day/Veterans Day and Fourth of July events. Did drill presentations for professional events and for politicians like the past Mayor of Lynn, Thomas M. Magee, and superintendent Patrick Tutwiler. Past member and commander, of the Lynn English Drill Team with Marine Corps Sergeant Major Oswald. Made it in the Lynn Journal and Graduated in the top 25% of my class in high school class with a 3.4 GPA

Languages

Spanish
Native or Bilingual

Timeline

Cashier/Prime Shopper/Supervisor of Operations

Danielle
01.2021 - Current

Human Resources Specialist

United States Army National Guard
08.2019 - Current

Retail Sales Clerk

Heather
12.2018 - 06.2020

High School Diploma -

Lynn English High School

Bachelor of Arts - Criminal Justice

Bridgewater State University
Yereline Taveras