Yerlin Minaya
Philadelphia,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Brightside Academy
05.2023 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supported classroom activities, tutoring, and reviewing work.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Completed daily reports on attendance and disciplinary performance.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Tested and evaluated student progress to determine effectiveness and impact of teaching methods, materials and projects.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Provided after-school tutoring sessions for students needing extra help or seeking advanced computer skills instruction.
- Attended professional development technology courses to increase knowledge base and learn new information.
Office Manager
Torresdale Appliance
05.2022 - 04.2023
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
- Coordinated training sessions for new hires, ensuring seamless integration into the team''s scheduling processes.
- Oversaw payroll processing, maintaining accuracy while ensuring timely payments to all employees.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Front Desk Receptionist
Esperanza Health Center
03.2019 - 03.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Worked effectively in fast-paced environments.
- Utilized techniques for increasing data entry speed.
- Checked for accuracy by verifying data and records.
- Provided technical leadership to team members during system design.
Education
High School Diploma -
Esperanza Academic Charter School
Philadelphia, PA06-2021
Skills
- Assessment administration
- Time Management
- Adaptability to New Technologies
- Verbal and written communication
- Administrative Skills
- File Organization
- Office Organization
- Skilled in [Software]
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Brightside Academy
05.2023 - Current
Office Manager
Torresdale Appliance
05.2022 - 04.2023
Front Desk Receptionist
Esperanza Health Center
03.2019 - 03.2022
High School Diploma -
Esperanza Academic Charter School
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