Yersalem Berhane
Leadership Professional With An Excellent Track Record
Chandler
Summary
I'm a motivated professional with a strong commitment to delivering exceptional results. Although currently employed full-time at a company I’m passionate about, I am seeking a weekend opportunity to apply my skills in a dynamic environment. I'm highly detail-oriented and adept at managing a high-paced environment. I excel in prioritizing and meeting business needs efficiently.
Overview
11
11
years of professional experience
Work History
Senior Benefits Specialist
Yelp Inc
09.2020 - Current
- Manage and administer employee benefit programs, including health insurance, retirement plans, and wellness initiatives
- Provide guidance to employees on benefit options, eligibility requirements, and enrollment processes
- Conduct benefits orientations for new hires to educate them about available benefits and answer any questions
- Develop communication materials such as brochures, newsletters, and online resources to effectively communicate benefit information to employees
- Analyze data from employee surveys and feedback sessions to identify areas of improvement in the benefits program
- Maintain accurate records of employee benefit elections, changes, terminations, and COBRA notifications
- Research industry trends in employee benefits to stay updated on best practices and recommend improvements or enhancements to the program
- Liaise regularly with payroll department to ensure accurate deductions for employee contributions towards benefit plans
- Serve as a point of contact for escalated inquiries or issues related to employee benefits from both employees and management team members
- Conduct regular audits of benefit plans to ensure compliance with legal regulations and internal policies
- Collaborate with finance department to reconcile monthly billing statements from insurance providers
- Assist employees in resolving issues related to claims, coverage, or other benefit-related matters
- Lead cross-functional teams in the evaluation and selection of new benefit vendors or programs
- Cultivate strong relationships with benefit vendors, brokers, and consultants to stay informed about industry trends and emerging best practices
- Drive process improvements by implementing automation tools for benefits administration tasks resulting in increased efficiency
- Mentor new benefits team members on administration best practices and professional development opportunities
- Coordinate open enrollment meetings including scheduling venues, preparing materials, and delivering presentations
Benefits Administrator
Vensure Employer Services
10.2019 - 08.2020
- Managed a master employee benefits program that included over 5,000 client companies
- Fully administered various 401K, medical, dental and vision packages
- Worked with vendors, brokers, providers and staff to maintain strong portfolio of insurance and retirement options
- Reconciled monthly invoices for our master and client benefit plans
- Maintained accuracy within systems, fixing discrepancies and creating continuity with carrier sites
- Explained benefits to plan participants on an individual basis, in easy to understand terms
- Resolved issues and inquiries from plan participants regarding benefits & payroll deductions
HR Coordinator / Benefit Admin
Opal
07.2018 - 03.2019
- Onboard new hire and provided training on benefits options and enrollment procedures
- Offboard and conducted exit interviews for termed employees
- Managed leaves of absence / FMLA & responded to UI claims
- Reconciled billing statements and provided report of discrepancies to carriers & Finance department
- Handled contract negotiations & reservation setup with hotel vendors for remote employees visiting HQ
- Assisted in the coordination of HR or Company Events
Payroll & Benefit Specialist
Princeton Property Management
01.2018 - 07.2018
- Process bi-weekly payroll for 300 employees between Oregon and Washington
- Track timecard sick leave, zero-hours, errors and discrepancies
- Deliver performance advisories to employees with repeat timecard or onsite problems
- Issue bonuses, credits and reimbursements during PR processing period
- New hire setup and termination closeouts
- Self-Insured Benefits Administration
- 401K and Profit Sharing liaison
- Monthly benefits training for new hires, rehires and newly part-to-full time employees
Banking & Auditing Specialist
Global Debt Settlement
08.2016 - 11.2017
- Interim role, while living in Florida. Not in line with career path.
- Promoted from Debt Relief Specialist to Banking & Auditing Specialist in 8 months.
HR & Compliance Administrator
Prestige Payment Systems
12.2013 - 08.2016
- Recruited, tested, interviewed and hired candidates for employment at our Vancouver, WA sales office
- Walked the call floors to ensure employees were following procedure for phone sales and call floor etiquette
- Cited employees for insubordination and followed appropriate disciplinary procedures, including termination
- Reviewed terms and conditions of agreement with the client, before validating all sales
- Verified information to be sent off to the company Sales Coordinator.
Education
Bachelor of Arts - Behavioral Psychology
Southern New Hampshire University
Remote01-2018
Associate of Arts - Psychology
University of Arizona
Tucson, AZ01-2013
Skills
- HRIS (Workday, ADP, Paycom, PrismHR, BambooHR)
- HR / Employee Management & Training
- Employee engagement initiatives
- Data analysis proficiency
- Office Administration
- Legal Compliance
Timeline
Senior Benefits Specialist
Yelp Inc
09.2020 - Current
Benefits Administrator
Vensure Employer Services
10.2019 - 08.2020
HR Coordinator / Benefit Admin
Opal
07.2018 - 03.2019
Payroll & Benefit Specialist
Princeton Property Management
01.2018 - 07.2018
Banking & Auditing Specialist
Global Debt Settlement
08.2016 - 11.2017
HR & Compliance Administrator
Prestige Payment Systems
12.2013 - 08.2016
Bachelor of Arts - Behavioral Psychology
Southern New Hampshire University
Associate of Arts - Psychology
University of Arizona
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