Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yeselin Zhispon

Bridgeport

Summary

Dynamic and customer-focused bakery professional with extensive experience at Whole Food Market. Proven expertise in dough handling and food safety practices, enhancing product quality and customer satisfaction. Recognized for mentoring team members and implementing efficient procedures, fostering a collaborative environment that drives success. Punctual and reliable, committed to excellence in every task.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bakery Team Member

Whole Food Market
05.2024 - Current
  • Assisted customers by providing product information and ensuring a positive shopping experience.
  • Maintained cleanliness and organization of store displays, enhancing visual appeal for customers.
  • Collaborated with team members to manage inventory levels and restock shelves efficiently.
  • Operated point-of-sale systems accurately, processing transactions while maintaining customer satisfaction.
  • GDelivered hands-on training sessions, improving team efficiency and beverage quality.
  • Mentored new baristas, fostering a supportive learning environment.
  • Implemented standardized procedures for consistent drink preparation and customer service.
  • Ensured compliance with health and safety regulations in all training practices.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Assisted in daily baking operations, ensuring adherence to safety and quality standards.
  • Operated kitchen equipment, including ovens and mixers, with a focus on proper usage and maintenance.
  • Prepared ingredients for various baked goods, maintaining efficiency and organization in work area.
  • Maintained cleanliness of baking stations, ensuring compliance with health regulations and best practices.

Barista

Starbucks
02.2023 - 05.2024
  • Prepared high-quality coffee beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Assisted customers in selecting menu items, providing exceptional service and product knowledge.
  • Operated espresso machines and grinders, ensuring proper function and maintenance.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Adapted quickly to changing menus and seasonal offerings, enhancing customer experience.
  • Handled cash transactions accurately while processing orders efficiently.
  • Collaborated with team members to meet peak service demands during busy shifts.

Busser

River Valley Retirement Community
01.2021 - 01.2023
  • Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely and accurate delivery of food items.
  • Supported servers by promptly clearing tables and resetting for next guests, improving efficiency.
  • Monitored supply levels and reported shortages to maintain operational readiness during service hours.
  • Engaged with residents to ensure satisfaction, addressing any concerns or requests promptly.
  • Trained new staff on best practices for table service and cleaning procedures, fostering a collaborative team environment.
  • Participated in team meetings, sharing insights to improve workflow and service quality within the dining area.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Supported team members with additional tasks, promoting a positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Worked well in diverse team settings by partnering with others to complete tasks.

Crew Member

Crumbles Cookies
08.2020 - 12.2020
  • Prepared and baked cookies according to established recipes and quality standards.
  • Maintained cleanliness of workstations, equipment, and dining areas to ensure compliance with health regulations.
  • Assisted customers with product selection, providing recommendations to enhance their experience.
  • Collaborated with team members to manage inventory levels and replenish stock as needed.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Culinary Arts

Bullard Haven Technical High School
Bridgeport, CT
07.2023

Skills

  • Dough handling
  • Sanitation procedures
  • Pastry preparation
  • Bread making
  • Allergen awareness
  • Expiration monitoring
  • Food safety practices
  • Bakery equipment operation
  • Energy efficiency
  • Custom orders
  • Customer service
  • Cleaning and sanitizing
  • Punctual and reliable

Certification

Servsafe Certification

Safety Food Handler Certification

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Bakery Team Member

Whole Food Market
05.2024 - Current

Barista

Starbucks
02.2023 - 05.2024

Busser

River Valley Retirement Community
01.2021 - 01.2023

Crew Member

Crumbles Cookies
08.2020 - 12.2020

Culinary Arts

Bullard Haven Technical High School

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