YESELL CARRERA
El Paso,USA
Summary
Energetic and enthusiastic insurance professional motivated to succeed in fast-paced and deadline-driven professional environment. Good at problem solving and willing to take on any task with good judgement. Great team player, communicative and reliable.
Overview
12
12
years of professional experience
Work History
Auditor
Fred Loya Insurance
El Paso
10.2024 - Current
- Review claims to ensure process and procedure is being followed
- Review medical records to identify the severity of bodily injury claims and ensure proper escalation was made
- Ensure files are being worked properly to be able them to resolution
- Review and ensure evaluations are being done properly with the provided medicals by the other party
Claims Supervisor
Fred Loya Insurance
El Paso, TX
11.2023 - 09.2024
- Reviewed and approved payments made on insurance claims within established guidelines.
- Evaluated and motivated employees to continuously develop and grow in both performance and knowledge.
- Provided guidance, assistance and training to new staff on the proper procedures for handling customer inquiries and complaints.
Claims Adjuster
Fred Loya Insurance
El Paso, TX
10.2023 - 11.2023
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Interpreted policy language to determine coverage for insureds under various lines of business.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
Total Loss Adjuster
Fred Loya Insurance
El Paso, TX
07.2022 - 10.2023
- Ensured that all paperwork associated with total loss claims were completed accurately and submitted on time.
- Communicated regularly with clients via telephone or email regarding their total loss claims.
- Advised clients on how best to proceed with filing a total loss claim based on their individual circumstances.
- Negotiated settlements with customers and lien holders paid out total loss settlements and obtained necessary documents to process titles for branding.
Janitor
Mirador enterprises
El Paso, TX
10.2021 - 06.2022
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
Daycare Teacher
The children's garden
Las Cruces, New Mexico
01.2022 - 03.2022
- Developed lesson plans and activities to engage children in learning.
- Conducted assessments of student performance and progress.
- Encouraged creativity through art projects and storytelling.
- Taught basic language skills including reading readiness, phonics, writing.
Waitress
Papa erics
El Paso, Texas
06.2014 - 03.2020
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
Education
GED -
Del Valle High School
El Paso, TXSkills
- Team player
- Problem solving
- Attention to detail
- Adaptability
- Time management
Ssn
191-526-14758
Timeline
Auditor
Fred Loya Insurance
10.2024 - Current
Claims Supervisor
Fred Loya Insurance
11.2023 - 09.2024
Claims Adjuster
Fred Loya Insurance
10.2023 - 11.2023
Total Loss Adjuster
Fred Loya Insurance
07.2022 - 10.2023
Daycare Teacher
The children's garden
01.2022 - 03.2022
Janitor
Mirador enterprises
10.2021 - 06.2022
Waitress
Papa erics
06.2014 - 03.2020
GED -
Del Valle High School