Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
20
20
years of professional experience
Work History
Medical Assistant
Memorial Care Medical Group/ Urgent Care
05.2022 - 01.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Medical Assistant
Memorial Care Medical Group/ Diabetes Clinic
04.2014 - 01.2025
Be in charge of Diabetic clinic
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Medical Assistant
CHOC Children’s
06.2006 - 05.2012
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Sanitized, restocked, and organized exam rooms and medical equipment.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
UrginKids/ Naulities
01.2005 - 04.2012
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved clinical workflow with introduction of electronic health records system.
Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.