Summary
Overview
Work History
Education
Skills
Timeline
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Yesena Aponte

New York,NY

Summary

Operation Manager with over 5 years overseeing profit-driven systems, processes and infrastructure while looking for opportunities of improvement or revision. Verifiable track record of providing strategic solution, managing day to day business, and balancing the responsibilities of various business lines such as business analysis, vendor, and risk management. Proficient in working with sales, inventory and purchasing department teams to help set and meet daily and quarterly goals. Practical understanding of long-term planning, project status reporting, and implementing change control processes.

Overview

11
11
years of professional experience

Work History

Community Service Aid ( Pest Management )

New York City Housing Authority
New York, NY
03.2024 - Current
  • Assist exterminators in pest control activities in interior conditions.
  • Assist in miscellaneous, unskilled activities related to the pest control program, including office and field work.
  • Removing dropping, pest carcass and sanitize surfaces

Footlocker

Assistant Manager
New York, 10035
12.2017 - 02.2024
  • Oversee operations for a leading general merchandise retailer with over 800 stores and $7.1 billion in annual revenue.
  • Direct day-to-day operations of 2,500 sq. FT store generating more than $1M in annual revenue.
  • Supervise five department managers, providing coaching and engendering accountability for store results and staff performance.
  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.

Cashier Manager

Burlington
New York , New York
08.2016 - 12.2017
  • Verified credit acceptance by reviewing and recording the driver's license number, operating the credit card authorization system.
  • Collected payments by accepting cash, check, or charge payments from customers, and made change for cash customers.
  • Balanced the cash drawer by counting cash at the beginning and end of the work shift.
  • Provided pricing information by answering questions.
  • Maintained checkout operations by following policies and procedures, and reporting needed changes.

Lead Host

Angelina's Pizzeria & Restaurant
New York City, New York
06.2014 - 03.2016
  • Protected the company image by ensuring everyone practices sanitation, safety, and alcohol control policies.
  • Assisted with the planning, preparation, and organization of events, both with the venue and with clients.
  • Coordinated employees so they work together seamlessly for the event.
  • Made sure that all health and safety requirements are followed, and that the staff knows emergency protocols.

After School Counselor

Wagner Day School
New York , NY
09.2013 - 06.2014
  • Tutored and assisted children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
  • Instructed and monitored students in the use and care of equipment and materials to prevent injuries and damage.
  • Prepared lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.
  • provided extra assistance to students with special needs such as non English speaking students or those with physical and mental disabilities.

Education

DeVry University
New York
04-2018

High School Diploma -

Life Science Secondary School
New York, NY
08-2013

Skills

  • Highly self-motivated, and enthusiastic
  • Excellent presentation skills
  • Outstanding communication skills, both oral and written
  • Ability to effectively communicate and interface with peers, as well as executive-level management
  • Ability to execute results against strategy, and meet critical deadlines
  • Work well under pressure
  • Excellent organizational skills, able to set priorities, and responsive to customer requests
  • Demonstrates a business knowledge perspective, and ethical behavior
  • Can type 65 WPM; applied experience in social networking platforms
  • Proficient in Microsoft Suite

Timeline

Community Service Aid ( Pest Management )

New York City Housing Authority
03.2024 - Current

Footlocker

Assistant Manager
12.2017 - 02.2024

Cashier Manager

Burlington
08.2016 - 12.2017

Lead Host

Angelina's Pizzeria & Restaurant
06.2014 - 03.2016

After School Counselor

Wagner Day School
09.2013 - 06.2014

DeVry University

High School Diploma -

Life Science Secondary School

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Yesena Aponte