Yesenia Alba

• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Assisted with meal planning to meet nutritional plans.
• Drove clients to shop for groceries, attend doctor appointments and run errands.
• Supported bathing, dressing and personal care needs.
• Maintained clean and well-organized environment for client happiness and safety.
• Laundered clothing and bedding to prevent infection.

• Assisted non-spanish patients understand what their care plan was for the day and with exercises.

• Engaged customers and provided high level of service by carefully explaining details about documents.
• Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
• Received underwriting approvals after accurately completing applications for insurance coverage.

•Helped non spanish customers, translate and understand their documents.

• Took insurance bill payments (money and checks)

• Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.