Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Arevalo

Edinburg,TX

Summary

Experienced Sales professional offering 5+ years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales.

Overview

6
6
years of professional experience

Work History

Manicurist

D'Sanchez Salon
Edinburg, TX
10.2017 - Current
  • Assisted clients in understanding their available options and helped them select right service plans for their needs
  • Effectively communicated with other employees and upper management to ensure complete care of customers
  • Followed up with customers ensuring their satisfaction with their purchases
  • Greeted customers and offered them assistance where possible
  • Informed customers about current promotions and sales, encouraging them to take advantage
  • Developed and implemented tailored service plans to needs of particular clients.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 7 daily customers.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Consistently received positive feedback from guests on performance reviews.
  • Frequently restocked 7 workstations and organized and stocked product sales shelves.
  • Recorded weekly supply and inventory needs and made regular orders worth $300.
  • Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Completed consultations with spa guests to determine nail care needs.
  • Cleaned and sanitized tools and equipment before each client.

Teller

IBC Bank
Pharr, Texas
03.2022 - 04.2022
  • 2022
  • Processing various bank transactions
  • Friendly customer service to customers
  • Balance cash drawer in box
  • Participation in product and service initiatives for IBC growth.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Educated customers on use of banking website and mobile apps.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.

Food Vendor

Walt Disney World, Disney Hollywood Studios
Orlando, Florida
02.2022 - 02.2022
  • Greeted over 1000 customers to food court day and offered them best snacks or food in restaurant
  • Fast paced outdoor service for food and beverage locations
  • Taking orders from customers on their wishing plate or snack
  • Operating sale system such as handling cash, fulfilling orders, stocking items, and general cleaning
  • Quick service locations whether it was indoors or outdoors
  • Interaction with all guest everyday by sharing information on what needed.
  • Maintained kitchen area by disposing of trash, sanitizing surfaces and washing dishes and cookware.
  • Checked stock levels and restocked items to prepare for next shift.
  • Maintained required records on food production, inventory, income and expense, and meal counts.
  • Stocked service stations with items such as ice, napkins or straws to prevent shortages.
  • Loaded carts and trays to transport food to various locations.
  • Greeted customers, answered menu questions and responded to complaints.
  • Accepted orders and packed food for takeout and delivery.

Food Vendor

Vaquerita Drive thru
Mission, TX
11.2017 - 03.2018
  • Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
  • Employed knowledge of food vendor to make appropriate service
  • Recommendations for over 50 Customers daily.
  • Greeted customers and offered them assistance where possible
  • Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served
  • Effectively maintained clean working environment during shift
  • Ensured all snacks served to patrons met quality standards
  • Helped resolve clients problems by remaining positive, friendly and respectful
  • Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
  • Operated frontline cash register to total meal costs and collect cash and credit card payments.
  • Assisted cook by opening cans, slicing and chopping food items, making sandwiches and preparing beverages.
  • Accepted orders and packed food for takeout and delivery.

Provider

Segnik Healthcare Services
Houston, TX
09.2016 - 09.2017
  • Built cooperative relationship and rapport with and actively sought information to understand issues, needs, and expectations
  • Maintained positive relationships and communication with boss about 4 times week.
  • Assisted with procedures, when needed
  • Discussed behavior or developmental issues with parents or guardians
  • Monitored behavior and health of child
  • Organized recreational activities
  • Prepared meals and snacks
  • Used creativity to design new systems, ideas and applications.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Led children in creative, athletic and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Consulted with families to discuss activities and behaviors of each child.
  • Kept areas clean, organized and stocked, and sanitized surfaces and toys each

Education

Dia - Business marketing

University of Texas Rio Grande Valley - School of Medicine
12.2021

BBA - Multimedia Specialist

South Texas College
Mcallen, TX
05.2016

Skills

  • Dependable
  • Organizational Skills
  • Documentation and reporting
  • Excellent communication abilities
  • Marketing skills
  • Problem-solving abilities
  • Maintaining Clean Work Areas
  • Supply Ordering and Management
  • Service Quality
  • Equipment Maintenance
  • Billing and Payment Processing
  • Safety Protocols
  • Employee Performance Evaluations
  • Setting Budgets
  • Restaurant Operation
  • Microsoft Excel
  • Safe Food Handling Practices
  • Money Handling
  • Sales Techniques
  • Payroll Administration
  • Rewards Programs
  • Teamwork and Collaboration

Languages

Spanish
Full Professional
French
Professional Working

Timeline

Teller

IBC Bank
03.2022 - 04.2022

Food Vendor

Walt Disney World, Disney Hollywood Studios
02.2022 - 02.2022

Food Vendor

Vaquerita Drive thru
11.2017 - 03.2018

Manicurist

D'Sanchez Salon
10.2017 - Current

Provider

Segnik Healthcare Services
09.2016 - 09.2017

Dia - Business marketing

University of Texas Rio Grande Valley - School of Medicine

BBA - Multimedia Specialist

South Texas College

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Yesenia Arevalo