Yesenia Castro Morales

Transfers food, supplies and equipment between storage areas and kitchen and/or cafeteria.

o Washes, peels and cores fruit and vegetables as necessary.

o Sets up and takes down tables and chairs.

o Scrapes, washes and stores dishes, pots, pans and utensils.

o Clears, cleans, and sanitizes kitchen, cafeteria area and food storage areas.

o Cleans refrigerators, stoves, ovens and other kitchen equipment.

o Sweeps, mops, waxes and strips wax from floors.

o Cleans and stores trash containers in appropriate areas.

o Degreases and sanitizes vent screens and filters.

o Provides superior customer service at all times.

o Produces quality work/assignments in a thorough, timely and accurate manner.

o Maintains appropriate personal attendance, accountability and work productivity standards.

o Plans, prioritizes and organizes assignments to meet established goals and deadlines.

o Understands and applies job knowledge to effectively complete all required job responsibilities.

Proactively maintains the skills required to perform job duties.

o Mentors, monitors and models the Career Success Standards as required by the PRH.

o Provides high-quality supervision and management for the student population. Takes swift and

appropriate action and positively influences student behavior. Shows respect and courtesy to students

and holds them accountable for their actions and behavior.

o Provides quality services for students and ensures that quality is maintained and student needs are

met. Pursues improvement and enhancement of requisite services.

o Exchanges ideas and information, both orally and in writing, in a clear and concise manner and

contributes meaningfully to group efforts by offering relevant ideas and knowledge. Provides quality and

timely information to DOL/Company when requested.

o Effectively articulates thoughts and ideas. Identifies problems, analyzes causes and evaluates

appropriate solutions prior to taking or recommending actions. Follows up to ensure prompt/appropriate

action is required and that problems are in fact corrected.

o Works in partnership with staff from all Departments to ensure effective supervision and services are

provided to students.o Accepts direction and supervision from the Center Director/Center Duty Officer/Shift Manager to include

assignments to temporarily perform job responsibilities of other departments and positions.

o Other duties as assigned.

• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Inspected dishes and utensils for cleanliness.
• Increased sales significantly by upselling higher-end products to customers.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.