Yesenia Chavez

• Supervise operations staff and kept employees compliant with company policies and procedures.

• Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

• Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.

• Manage inventory and supply to achieve timely and accurate delivery of goods and services.

• Attend Board meetings to ensure our members' needs are being met.

• Train staff yearly on BSA, Robbery, Reg CC, Financial Exploitation of the Elderly, and any other mandatory regulatory training.

• Ordering of currency and balancing the vault.

• Backup loan processor, including putting credit reports, debt ratios, and analysis payment history with the Credit Union.

• Back up teller. Processed deposits, withdrawals, new accounts, etc.