Yesenia Cortez
OC Links, County of Orange Health Care agency
Corona,CA
8
years of professional experience
1
Certification
Professional and compassionate Bilingual LMFT with 5 years of experience providing counseling services to individuals and families. Motivated to empower clients through the development of healthy communication skills and coping strategies.
Work History
Licensed Marriage Family Therapist
4 Years 10 Months- Provide individual therapy to individuals ages 18-65
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
- Asked questions to help clients identify feelings and behaviors.
- Countered problematic behavior with healthy alternatives to enhance mental, emotional, and physical wellness and increase energy.
- Conducted intake and assessments to formulate a treatment plan and manage client records.
- Collaborated with other mental health professionals to create comprehensive treatment plans.
- Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems.
- Performed individual and group psychotherapy and conducted teletherapy sessions to help clients pinpoint emotions underlying personal and relational conflicts.
Behavioral Health Clinician 1
5 Years 4 Months- Provide information and linkage to clients via telephone regarding mental health services within Orange County
- Provide information to the community regarding all programs through Health Care Agency
- Provide crisis teletherapy services as well chat platform
- Ensure clinicians are dispatched to crisis calls
- Handle high volume of phone calls
- Keep logs of all phone calls of the day
Behavioral Health Clinician1
2 Years 4 Months- Children’s crisis assessment team, Complete clinical assessment of minors referred, providing intervention, assessing level of risk for dangerous behaviors, and determining on-going clinical needs
- Perform clinical assessment and hospitalization of minors in the field, requiring frequent driving of personal vehicle to various locations throughout Orange County to evaluate minors
- Provide follow up services, as needed, to these minor and their families
- Respond to calls from emergency rooms, law enforcement, schools, group homes, probation, social services, and concerned family members for behavioral health crises intervention services for minors throughout Orange County
- Determining the appropriate level of care necessary for the minor (which can include writing a involuntary/voluntary hold for inpatient psychiatric admission, referral to an outpatient program for follow up, etc) with the goal of providing and recommending appropriate care in the least restrictive setting
- Ability to capably balance threats to public safety with individual wishes
- Prepare and maintain accurate, timely, and complete electronic health records for all client encounters and treatment services-including treatment intervention, diagnosis
- Treatment planning, progress notes, intake clinical form, and any billing documents needed- in conformance with HCA/CYBH standards, Medi-cal standards, and current laws and regulations regarding client confidentiality (HIPAA) utilizing HCA’s integrated records Information system (IRIS) electronic health record/ billing system.
Relief
5 Months- Provide advocacy and develop individual safety plans with clients
- Provide individual counseling around domestic violence issues
- Respond to callers accessing 24-hour hotline and provide services including crisis intervention
- Provide information/referrals to victims of domestic violence victims and their children
- Assist with protective/restraining orders and other court matters
- Complete telephone intake with theindividual requesting shelter
- Accomplishments
- I have been able to provide individuals with resources, safety plans, and shelter for them to escape domestic violence
- I have been able to educate callers on the importance of safety planning.
- Answered customer questions and provided immediate assistance to deliver exemplary service
MFT Trainee
1 Year- Provided counseling services for families, individuals, and children with diverse issues including depression, anxiety, social skills, sexual abuse, and other trauma in a school-based setting in the city of Santa Ana
- Developed effective productive therapeutic relationships with clients
- Maintained detailed case notes to ensure proper documentation of session content and interventions
- Continual monitoring and evaluation of client's therapeutic progress
- Provided necessary community resources based on individual need
- Collaborated with other mental health professionals to create comprehensive treatment plans
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients
- Delivered counseling services to families and couples dealing with familial issues
- Collaborated with social services, referral sources, and other treatment professionals to meet patient care needs
- Conducted intake and assessments to formulate atreatment plan and manage client records
- Countered problematic behavior with healthy alternatives to enhance mental, emotional, and physical wellness and increase energy
- Asked questions to help clients identify feelings and behaviors
- Encouraged individuals and family members to develop and use skills and strategies for constructively confronting problems
Behavior Interventionist
9 Months- Direct intervention 1:1 or small group within the home, school, community, clinic and military based environments
- Follow Supervisors’ direction when implementing the ABA program
- Work independently and problem solve challenging situations without support when working in the field alone
- Work in a team-oriented environment
- Be creative when implementing programs to ensure the client is learning in a fun and effective environment
- Collect data daily for each program
- Accomplishments
- I have been able to witness participants decrease maladaptive behaviors and increase adaptive behaviors in various settings.
Youth Counselor
4 Months- Assure clients are safe at all times by doing 15 minute rounds checking each room of the clients
- Take vital signs
- Assist Charge nurse with basic nursing care and activities of daily care when needed
- Attend groups and outings with clients
- Groups include: healthy relationships, how to balance and make a check, movie night, and smoking cessation
- Outing for patients include: going to the beach, walking to the park, walking to the mall, going to the movie theatres, and getting a manicure and pedicure done
- Assisting clients with proper coping skills such as writing, journaling, drawing, going a walk, reading, listening to music to help de-escalate negative behaviors or decrease the behavior from escalation
- Provide therapeutic intervention during a crisis and make sure other clients on the unit are safe as well
- Protect clients’ rights and dignity
- Educate clients to use positive coping skills and proper discharge aftercare
- Accomplishments
- I have been able to de-escalate situations that could have resulted in taking down a patient
- I have successfully been able to intervene during a crisis and prevent from patients harming themselves.
Mental Health Worker
2 Years- Assure patients are safe at all times by doing 30 minute rounds checking each room of the patients
- Take vital signs
- Assist Charge nurse with basic nursing care and activities of daily care when needed
- Attend groups and outings with patients
- Groups include: medication education, symptom management, smoking cessation
- Outing for patients include: going to the beach, walking to the park, attending an Angels baseball game
- Assisting patients with independent living skills such as applying for a job, looking for a room and board, proper coping skills
- Provide therapeutic intervention during a crisis and make sure other patients on the unit are safe as well
- Protect patients’ rights and dignity
- Educate patients to use positive coping skills and proper discharge aftercare
- Accomplishments
- I have helped numerous patients learn and utilize healthy coping skills
- For example, I had a patient who would bang her head on the wall and after developing a good report with her, I was able to teach her healthy and more positive way to cope with her anger.
Education
Master of Arts - Counseling Psychology, Marriage and Family Therapy
Bachelor of Arts - Psychology
Associate of Arts - Psychology
Skills
Crisis Management
Coping skills
Patient confidentiality
Solution-focused techniques
CBT
Psychodynamic
Client-centered
Trauma-informed therapy
Culturally sensitive
Bilingual in Spanish
Immigration evaluations
Accomplishments
- Act as “Officer-of-the-day” which requires multi-tasking: receiving and triaging a high volume of calls for crisis evaluations, dispatching and managing staff in the field, providing consultation and guidance to clinicians in the field, determining when to contact a supervisor and initiating that contact, conducting bed searches for minors on holds, appropriately communicating with doctors, nurses, police, school administrators, parents, and other mental health professionals
- Completely and accurately document mental health assessments/crisis evaluations, mental status exams and diagnosis and outcomes
- Write a clear and complete application for 72 hour involuntary (5585) or authorization for 72 hour voluntary hold, evaluation and treatment
- Obtained LPS designation and participate in rotation to meet community needs
- Displays sensitivity to the cultural and linguistic needs of the clients and families served
Certification
- Certified in immigration evaluations
Languages
Spanish
Timeline
Licensed Marriage Family Therapist
SilverLake Psychology
11.2021 - CurrentRead More
Behavioral Health Clinician 1
OC Links, County of Orange Health Care agency
05.2021 - CurrentRead More
Behavioral Health Clinician1
County Of Orange Childrens Crisis Assessment Team
01.2019 - 05.2021Read More
Relief
Hotline Shelter Advocate, Laura’s House
07.2018 - 12.2018Read More
MFT Trainee
Turning Point Center for Families
08.2017 - 08.2018Read More
Behavior Interventionist
Easter Seals Southern Cal
05.2017 - 02.2018Read More
Youth Counselor
Starview Adolescent Center
01.2017 - 05.2017Read More
Mental Health Worker
Royale Mission Viejo
11.2014 - 11.2016Read More
National University
Master of Arts from Counseling Psychology, Marriage and Family Therapy
Read More
California State University Dominguez
Bachelor of Arts from Psychology
Read More
Orange Coast College
Associate of Arts from Psychology
Read More