Yesenia Cristobal

• Facilitated timely delivery of goods by closely monitoring orders and addressing any delays or discrepancies promptly.
• Procured goods and supplies while adhering to strict industry rules and procedures.
• Provided exceptional customer service by resolving issues related to product availability or delivery in a timely manner.
• Built and maintained professional relationships with clients and co-workers.
• Tracked inventory shipments and prepared spreadsheets detailing item information.
• Utilized software to order, track and invoice product shipments.

• Tracked shipments from dispatch through delivery to verify timely arrival.
• Improved transportation efficiency by streamlining route planning and coordinating schedules.
• Ensured timely delivery of goods by closely monitoring shipments and proactively addressing potential delays.
• Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
• Implemented tracking and tracing software to improve shipment monitoring
• Enhanced communication between drivers, dispatchers, and customers by implementing a centralized information system.
• Coordinated schedules and communicated changes to customers.
• Worked with service providers to resolve issues and correct delays.
• Loaded and secured deliveries up to 40,000 pounds.

• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Inspected incoming and outgoing shipments to identify discrepancies with records.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Maintained inventory of office supplies and placed orders.

• Expedited order fulfillment, using advanced organizational skills to prioritize high-priority shipments efficiently.
• Minimized shipment errors by carefully checking orders against packing slips before dispatching packages.
• Coordinated closely with the purchasing department to resolve any discrepancies in received orders or invoices promptly.
• Processed orders on-time and without error, completing or better of daily quotas.
• Handled day-to-day shipping and receiving

• Maintained inventory count, tracked usage, and documented variances.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
• Completed physical inventory counts each week.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Kept detailed records of damaged or defective products, ensuring timely returns or disposals as needed.
• Inspected incoming and outgoing shipments to identify discrepancies with records.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
• Executed record filing system to improve document organization and management.
• Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.

Check in invoices along with manifest

check in drivers at the end of the day

Run daily reports

Log in all checks

• Improved customer satisfaction with timely and accurate communication regarding shipment updates.
• Supported warehouse operations by coordinating inbound and outbound shipments effectively.