Yesenia Del Real
Lynwood,CA
Summary
Highly organized and customer-oriented professional with strong multi-tasking skills and ability to efficiently prioritize tasks. Seeking a Data Entry or Customer service role where one can optimize there skills to contribute to customer satisfaction.
Overview
12
12
years of professional experience
Work History
Data Entry Clerk
Santa Monica Seafood
04.2018 - 01.2024
- Data Entry/Order Entry 140+ orders daily
- Communicated with sales reps and customers regarding item availability.
- Confirmed ship/ delivery dates.
- Confirm bid pricing.
- Communicated via emails (outlook) and inbound/ outbound calls.
- Invoicing, credit memos, and pick-ups.
- Updated account information to maintain customer records.
Legal Assistant
The Ticket Clinic
01.2015 - 03.2018
- Answered 80-100 inbound calls per day.
- Data Entry, client intake information, and payment information.
- Receptionist / front desk intake.
- Translated and relayed legal information clearly for client.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Sales Assistant Coordinator
Aurora World Inc.
01.2012 - 01.2015
- Data Entry/Order Processing,
- EDI Order processing.
- Mailed out samples/ photographed sample items, created line list.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Entered data, generated reports, and produced tracking documents.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Education
Medical Assistant training -
Career Colleges of America
South Gate, CA01.2012
High School Graduate -
Opportunities For Learning
Compton, CA01.2011
Skills
- Bilingual: Spanish/English
- Strong problem solving
- Skilled in call center: Inbound/Outbound
- Sales knowledge
- Data Entry
- Outlook experience
- Exceptional customer service etiquette
- Detail oriented
Timeline
Data Entry Clerk
Santa Monica Seafood
04.2018 - 01.2024
Legal Assistant
The Ticket Clinic
01.2015 - 03.2018
Sales Assistant Coordinator
Aurora World Inc.
01.2012 - 01.2015
Medical Assistant training -
Career Colleges of America
High School Graduate -
Opportunities For Learning
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