Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yesenia Dinarte

Bay Shore,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking bi-lingual Peer Specialist with over a year of experience supporting individuals. Team player gifted in building strong relationships and providing support as needed. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Wellness Peer Specialist

Hands Across Long Island
09.2021 - Current
  • Working with individuals to help understand and overcome personal, social or behavioral problems affecting their daily lives.
  • Encouraging socialization and engagement through mutual support groups.
  • Completing detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Delivering individualized support services to clients working through issues such as mental illness and substance abuse.
  • Connecting individuals with available and relevant resources.
  • Focusing on building skills os self determination and utilizing tools such as WRAP.
  • Building relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Member of the Diversity, Equity, and Inclusion Committee (DEI) which facilitates in organizing events, trainings, and programs to build inclusive culture.

Head Cashier

Lowes Home Improvement
10.2016 - 03.2020
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered over 30 customer calls per day

Education

High School Diploma -

Brentwood High School
Brentwood, NY
06.2012

Skills

  • Building Effective Relationships
  • Positive Reinforcement Strategies
  • Community Mental Health Programs
  • Product and Service Sales
  • Strong Telephone Etiquette
  • Communications Strategies

Certification

  • NYCPS - New York Certified Peer Specialist

Languages

Spanish
Native or Bilingual

Timeline

Wellness Peer Specialist

Hands Across Long Island
09.2021 - Current

Head Cashier

Lowes Home Improvement
10.2016 - 03.2020

High School Diploma -

Brentwood High School

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Yesenia Dinarte