YESENIA ELIZABETH SALAMANCA
Rialto
Summary
Passionate customer-focused professional with 7+ years of experience in fast food, ready to level up into a career-focused role. Fast, helpful, bilingual employee with a strong commitment to serving others. Holds a B.S. in Business (Finance, Leadership, and Management) with a minor in Theology, and is driven to continue helping others in any capacity needed.
Overview
8
8
years of professional experience
Work History
Trainee
RAISING CANES
02.2023 - Current
- Deliver excellent customer service by preparing and serving chicken combo meals with pride and attention to detail.
- Ensure every guest receives fresh, high-quality food in a clean, welcoming environment.
- Collaborate with team members to maintain efficiency during high-volume shifts.
- Assisted in training new team members on food preparation techniques and safety protocols.
- Improved customer satisfaction by promptly addressing inquiries and concerns, leveraging learned product knowledge.
STORE ASSOCIATE/CASHIER
IN-N-OUT BURGER
04.2023 - 07.2025
- Provided friendly, proactive service at the counter and drive-thru, making sure there was guest satisfaction.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Crew Member/Hospitality-minded
CHICK-FIL-A
02.2022 - 01.2024
- Delivered excellent customer service by being approachable, friendly, and engaging, creating a welcoming dining environment according to the standards of the store.
- Provided attentive table service, including offering refills, clearing trays, and assisting guests with any requests.
- Consistently reinforced Chick-fil-A’s standard of hospitality by responding to guests with “My pleasure.”
Crew Trainee
MCDONALD'S
04.2019 - 09.2021
- Accurately processed orders and cash transactions.
- Prepared food in accordance with company standards, ensuring quality.
- Maintained a clean and organized dining room, kitchen, and work areas.
- Collaborated with team members to achieve fast, efficient service.
- Trained new employees for smooth daily operations in the store.
Cashier/Returns Associate
TARGET
03.2018 - 04.2019
- Operated cash registers accurately, processing cash, credit, and digital payments efficiently.
- Provided excellent customer service by assisting with purchases, returns, and inquiries.
- Maintained a clean, organized checkout area and supported front-end operations.
- Promoted store programs such as REDcard applications to drive sales.
- Ensured compliance with cash-handling, safety, and loss prevention procedures.
Education
Bachelor's in Business - Minor in Theology | Emphasis in Finance, Leadership, And Management
JOHN PAUL THE GREAT CATHOLIC UNIVERSITY
ESCONDIDO, CA12.2025
HIGH SCHOOL DIPLOMA -
OPTIONS FOR YOUTH
SAN BERNARDINO, CA11.2017
Skills
- Customer Engagement
- Relationship building
- Time Management
- Cash Handling & Accuracy
- Skilled in Problem-Solving & Teamwork
- Customer service
- Attention to detail
- Team collaboration
- Time management
- Mathematics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
STORE ASSOCIATE/CASHIER
IN-N-OUT BURGER
04.2023 - 07.2025
Trainee
RAISING CANES
02.2023 - Current
Crew Member/Hospitality-minded
CHICK-FIL-A
02.2022 - 01.2024
Crew Trainee
MCDONALD'S
04.2019 - 09.2021
Cashier/Returns Associate
TARGET
03.2018 - 04.2019
Bachelor's in Business - Minor in Theology | Emphasis in Finance, Leadership, And Management
JOHN PAUL THE GREAT CATHOLIC UNIVERSITY
HIGH SCHOOL DIPLOMA -
OPTIONS FOR YOUTH