Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yesenia Espinoza

2705 NW 31st Street, Fort Worth.,TX

Summary

Proven leader in operational efficiency and team development, notably at Truewood by Merrill, River Park. Excelled in streamlining HR and financial processes, enhancing data management systems, and fostering a culture of excellence. Skilled in Microsoft Word/Excel and bilingual communication, demonstrating significant improvements in employee engagement and operational workflows. I am a motivated person who has skills which allow me to believe I can excel in any opportunity given to me.

Overview

14
14
years of professional experience

Work History

Business Office Director

Truewood by Merrill, River Park
12.2017 - Current
  • Oversaw all aspects of human resources, including hiring, onboarding.
  • Maintained accurate records regarding payroll processing, benefits administration, and other HR-related tasks as needed.
  • Oversaw financial operations such as accounts receivable, accounts payable and payroll.
  • Implemented an effective filing system, greatly improving document organization and retrieval times.
  • Maintained strict confidentiality when handling sensitive information related to company operations, employee records, and financial data.
  • Spearheaded the transition to new software systems, increasing efficiency and reducing errors in data management.
  • Performed month-end task to include review of Accounts Receivable, Account Payable, and monthly census.
  • Proved support to community Department Heads to ensure purchases are coded properly and purchasing policies and procedures are followed.
  • Ensure invoices and payables are entered in a timely manned with proper coding and approvals.
  • Supports the GM and Department Heads to resolve issues related to overtime, vacation, sick leave, and leaves of absence.
  • Serve as a liaison for worker's compensation, health insurance benefits, and all other benefit programs.
  • Managed Monthly Rental Increase Process.

Activities Assistant

Courtyards at River Park
03.2015 - 12.2017
  • Implemented and Participate in a wide variety of activities t omet the different resident interest, attribute, and skill leves.
  • Encourage and promote resident participation in activities through internal, formal and informal channels.
  • Familiarized myself with residents of the community.
  • When called upon, participated in meetings formal and informal.
  • Encourage and motivate residents in al areas, providing assistance when needed.
  • Present a professional demeanor that communicates a corporate philosophy of service, goodwill, and genuine interest in each resident's needs.
  • Help plan and organize company functions.
  • Transport residents according to and established schedule and stayed within the allotted time when needed.
  • Provided Organizational support to onsite Activity Director planning monthly calendar for residential community.
  • Decorate the Community for all special events, holidays and parties.

Interim Activities Director

The Courtyards at River Park
10.2016 - 03.2017

-Filled in as a Activities Director, while they interview and hired someone.

  • Maintain department within budget guidelines.
  • Lead Activities an delegate, the driver.
  • Competed the Activities Calendar
  • Kept up with the current vendors, and invoices. Coded and Entered them in our spenddown.
  • Observe residents' ability to perform daily ADL's and social Skills, communicate potential difficulties or opportunities to the appropriate team member.
  • Assisted the Driver when needed.
  • Completed all Activities Assistant duties as well as Activities Director Duties.

Dinning

The Courtyards at River Park
02.2014 - 01.2015
  • Rotated and replenished inventory for premium freshness of all meals.
  • Inspected kitchen and utensils to ensure they met sanitation standards for resident's safety.
  • Prepared and served food.
  • Responded to residents and staff dietary needs as requested.
  • Maintained and cleaned refrigerators.
  • Washed dishes and clean up the kitchen after meals.
  • Made sure kitchen was stocked with needed supplies.

Dinning

Heritage Place
03.2011 - 01.2014
  • Baked needed desserts for the day.
  • Cleaned and sanitized kitchen and eating room area.
  • Salad Bar - Rotated and replenished inventory for premium freshness of all meals.
  • Assisted cooks in food preparation as needed.
  • Seated guests, took their meal orders an served them their meals.
  • Bussed tables cleaning up after guests.
  • Serve 15-20 residents per seating with personalized attention, including memorizing.
  • Assisted the director with placing orders and counting inventory.

Education

High School Diploma -

Juan Seguin High School
Arlington
05.2005

Skills

    Bilingual in Spanish and English

    Admirable Customer Service

    Microsoft Word/Excel, Yardi, UKG, SharePoint

    Courteous and Helpful

    Staff Leadership

    Operations Management

    Payment/Payroll Processing

    Administrative Support

    Adaptable Learner

Timeline

Business Office Director

Truewood by Merrill, River Park
12.2017 - Current

Interim Activities Director

The Courtyards at River Park
10.2016 - 03.2017

Activities Assistant

Courtyards at River Park
03.2015 - 12.2017

Dinning

The Courtyards at River Park
02.2014 - 01.2015

Dinning

Heritage Place
03.2011 - 01.2014

High School Diploma -

Juan Seguin High School
Yesenia Espinoza