Yesenia Garcia Loredo
Moreno Valley,CA
Summary
Proactive Bakery Assistant Manager and Sales Manager with extensive experience in team leadership, inventory management, and customer relations. Successfully improved staff efficiency and customer loyalty through effective communication and innovative solutions. Skilled in cost-saving measures, food safety compliance, and order fulfillment, bringing strong organizational and problem-solving abilities to any role.
Overview
3
3
years of professional experience
Work History
Bakery Assistant Manager
Superior Grocers
2024.05 - Current
- Increased employee morale through effective communication channels resulting in a more cohesive team environment.
- Ensured timely completion of all bakery tasks by delegating responsibilities effectively among staff members based on individual strengths and areas of expertise.
- Implemented cost-saving measures through careful analysis of ingredient usage patterns and adjusting order quantities accordingly.
- Improved customer loyalty by promptly addressing and resolving complaints, leading to an increase in repeat business.
- Streamlined bakery operations for increased efficiency by optimizing staff scheduling, inventory management, and daily production planning.
- Collaborated with the Bakery Manager to develop innovative products, keeping up-to-date with market trends and consumer preferences.
- Assisted in menu development by incorporating seasonal flavors into new dessert offerings that appealed to diverse customer tastes preferences.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
DSD Receiver
Superior Grocers
2024.03 - Current
- Managed relationships with various carriers to ensure timely pick-up and delivery of products while keeping costs low.
- Maintained detailed records of all received goods, providing accurate data for use in inventory audits and reporting purposes.
- Expedited order fulfillment by swiftly unloading trucks, verifying contents, and routing materials to appropriate locations within the warehouse.
- Collaborated with purchasing department to resolve invoicing issues, improving payment accuracy and timelines.
- Contributed to warehouse organization by efficiently sorting incoming shipments according to storage guidelines.
- Verified shipment contents against purchase orders, ensuring accurate delivery of requested products.
- Implemented measures to improve workplace safety, reducing the risk of accidents during loading/unloading processes.
- Processed and scanned files into electronic databases.
- Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
Hot Foods Assistant Manager
Superior Grocers
2024.01 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Reduced food waste by effectively managing inventory levels and kitchen supplies.
- Supported sustainable cooking practices, incorporating locally sourced and seasonal ingredients into recipes.
- Improved food safety, conducting regular checks and maintaining cleanliness in all cooking and prep areas.
- Reduced food preparation times, organizing ingredients and tools in advance for efficient meal production.
- Maintained consistent taste and quality in dishes, closely following recipe specifications and adjustments.
- Ensured kitchen safety by strictly adhering to sanitation and food handling protocols, reducing risks of foodborne illnesses.
Cashier Manager
Superior Grocers
2022.10 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Enhanced security measures, reducing instances of fraud at point of sale.
- Introduced customer feedback system, leveraging insights to improve service and product offerings.
- Streamlined check-out process, significantly reducing customer wait times by training staff on advanced POS systems.
Sales Manager
Superior Grocers
2022.02 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
GED -
Lynwood High School
Lynwood, CA06.2014
Skills
- Multitasking proficiency
- Decision-making capabilities
- Quality control monitoring
- Food Safety Compliance
- Supervisory Experience
- Inventory and Stocking
- Loading and unloading
- Order Picking
- Pallet Jack Operation
- Warehouse Safety
- Forklift Operation
- Cash handling and management
- Customer Service
- Cash Register Operation
- Store Opening and Closing
- Punctual and Reliable
Timeline
Bakery Assistant Manager
Superior Grocers
2024.05 - Current
DSD Receiver
Superior Grocers
2024.03 - Current
Hot Foods Assistant Manager
Superior Grocers
2024.01 - Current
Cashier Manager
Superior Grocers
2022.10 - Current
Sales Manager
Superior Grocers
2022.02 - Current
GED -
Lynwood High School
Similar Profiles
Stefany FitoriaStefany Fitoria
Sales Manager at Superior GrocersSales Manager at Superior Grocers
Diego NietoDiego Nieto
Produce Clerk at Superior GrocersProduce Clerk at Superior Grocers
Antonio OrtegaAntonio Ortega
Meat Cutter at Superior GrocersMeat Cutter at Superior Grocers