Yesenia Gloria Ramirez
TX
Summary
Organized and dependable bilingual candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Rehab Tech
Indian Oaks Living Center
03.2024 - 04.2024
- Assisted patients in transportation from one location to another in the building
- Helped PT and OT with patients and their daily exercises
- Most times, I did some clothing and cleaning of patients and made sure they were carefully groomed before their therapy.
Cashier/Manager
Jalisco’s Troy
08.2021 - 03.2024
- Improved equipment maintenance and safety standards, which resulted in a reduction in maintenance costs
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the ice and equipment
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction.
Cashier
The Home Depot
09.2020 - 01.2021
- Stocked and maintained store items
- Assisted customers
- Cashed out customers.
Cashier/Customer Service Assistant
H-E-B Plus
06.2020 - 09.2020
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Upheld the highest standards of cleanliness and staff conduct and reduced complaints.
Education
Associate of Science - Kinesiology
Temple College
Temple, TX08.2025
Medical Assistant -
CyberTex Institute of Technology
Killeen, TX04.2023
High School Diploma -
Belton High School
Belton, TX05.2022
Skills
- Customer Service
- Cash handling
- Team leading
- Janitorial skills
- Appointment scheduling
- Food handling
- Food packaging
- Drive-thru
- Phone calls
- Team skills
- Pharmacology
- Injections
- Vital Signs
- Patient Draping
- Pediatric Measurements
- Suture Removal
- EKG
- Wound Care
- Med Administration
- Phlebotomy
- Autoclave
- Bandaging
- Visual Acuity Exam
- Infection Control
- UA 10 SGL STRIP
- Dosage Calculations
- Sterile Tray Set-up
- Peak Flow
- Asepsis
- Ear/Eye Lavage
- Hot/Cold Compress
- Health Histories
- Breast Exam and ED
- Functional Mobility Training
- Patient care techniques
- Wheelchair Management
- Physical therapy assistance
- Injury Prevention Strategies
- Heat and Cold Therapy
- Strength Testing
- Patient Monitoring
- Patient chart management
- Patient transportation
- Teamwork and Collaboration
- Multitasking
- Certified in CPR/AED
- Heavy Lifting
- Active Listening
- Team Leadership
- Medical Terminology
Administrativeskills
- Medical terminology
- Health Records Management
- Reception and Phone Skills
- Appointment Setting
- Bookkeeping & Basic Accounting
- CMS-1500 Insurance Billing
- Treatment Authorization
- Referrals Coding
- CPT&ICD-9
- MS Office Suite
- Excel and other Data Bases
- Medisoft
- Prescription Call-ins
- Scheduling
- Customer Relations
- 45 Words p/minute
- Telephonic Communications
- Internet & Web Savvy
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Rehab Tech
Indian Oaks Living Center
03.2024 - 04.2024
Cashier/Manager
Jalisco’s Troy
08.2021 - 03.2024
Cashier
The Home Depot
09.2020 - 01.2021
Cashier/Customer Service Assistant
H-E-B Plus
06.2020 - 09.2020
Associate of Science - Kinesiology
Temple College
Medical Assistant -
CyberTex Institute of Technology
High School Diploma -
Belton High School
- CCMA - Certified Clinical Medical Assistant
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