Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Hernandez

Pembroke Pines,FL

Summary

Highly knowledgeable Auto Finance Senior Specialist with deep understanding of automotive financing operations and processes. Demonstrated skills in credit analysis, underwriting, and loan portfolio management. Showcased leadership in improving workflow efficiencies and contributing to the growth of finance portfolios. Strong communication skills known for building productive relationships with dealerships, customers, and team members.

Overview

8
8
years of professional experience

Work History

Finance

american auto sales
Hialeah , FL
03.2020 - 03.2025
  • Developed procedures for internal controls related to finance operations.
  • Ensured compliance with relevant laws and regulations governing finance activities.
  • Collaborated with internal teams such as marketing, operations, finance.
  • Monitored compliance with regulatory guidelines related to finance activities.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

sales

chase motor
miami, Florida
02.2017 - 02.2020
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Utilized persuasive sales techniques to convert leads into sales.

Education

Bachelor of Science -

cuba
Cuba,la Habana
01-2008

Skills

  • Financial analysis
  • Regulatory compliance
  • Internal controls
  • Software testing
  • Process optimization
  • Collaboration
  • Customer service
  • Problem solving
  • Attention to detail
  • Finance records

Languages

English
Advanced (C1)
C1
Spanish
Native/ Bilingual
A1

Timeline

Finance

american auto sales
03.2020 - 03.2025

sales

chase motor
02.2017 - 02.2020

Bachelor of Science -

cuba
Yesenia Hernandez