Yesenia Jimenez
Tucson,AZ
Summary
Dynamic and results-driven professional with extensive experience. Proven expertise in inventory management and order fulfillment, enhancing productivity and reducing discrepancies. Skilled in operations leadership and procedure documentation, with a strong ability to train and mentor teams, fostering a collaborative work environment. Committed to achieving operational excellence and customer satisfaction.
I posses 15 years of relative experience in planning control, operations, supply chain, inventory control and delivery administration. I posses experience in supervisory and managerial environment.
Overview
14
14
years of professional experience
Work History
Warehouse Worker
Parts Authority
07.2023 - Current
- Operated pallet jacks to efficiently transport materials throughout warehouse.
- Conducted inventory audits to ensure accurate stock levels and minimize discrepancies.
- Implemented safety protocols, reducing workplace incidents and promoting a secure environment.
- Trained new employees on best practices for order picking and packing procedures.
- Collaborated with team members to streamline shipping processes, enhancing overall productivity.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Parts Manager
Advanced Auto Parts
05.2022 - 07.2023
- Managed inventory levels to ensure timely availability of parts and reduce stock discrepancies.
- Developed relationships with suppliers to negotiate pricing and improve procurement efficiency.
- Implemented training programs for staff on best practices in parts handling and customer service.
- Analyzed sales data to forecast demand and optimize inventory turnover rates.
- Oversaw daily operations, ensuring compliance with safety regulations and operational standards.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Maintained meticulous records of parts warranties, ensuring customers received entitled benefits and fostering trust.
- Enhanced parts identification accuracy with adoption of sophisticated cataloging system, minimizing errors.
- Boosted customer satisfaction by establishing rapid response system for parts inquiries and orders.
Parts Sales Manager
AutoZone
03.2012 - 05.2022
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored sales staff on product knowledge and effective selling techniques.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
GED -
Santa Cruz County Workforce
Nogales, AZSkills
- Packaging and labeling
- Picking and packing
- Order picking
- Heavy lifting
- Sorting and labeling
- Order picking and processing
- Shipping and receiving
- Unpacking merchandise
- Receiving and processing shipments
- Order fulfillment
- Inventory management
- Stock management
- Barcode scanning
- Labeling and sorting
Timeline
Warehouse Worker
Parts Authority
07.2023 - Current
Parts Manager
Advanced Auto Parts
05.2022 - 07.2023
Parts Sales Manager
AutoZone
03.2012 - 05.2022
GED -
Santa Cruz County Workforce