Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Jones

Vineland,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Sales Associate

Journeys Shoe Store
08.2023 - Current
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Responded to phone inquires from present and potential customers
  • Alleviated any discrepancies or any issues regarding in person and online purchases

Server

Red Lobster
06.2022 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Sales Associate

HomeGoods
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

ShopRite
10.2021 - 03.2022
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Cashier

McDonald's
07.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Vineland Senior High School
Vineland, NJ

Bachelor of Science - Health Sciences

Stockton University
Absecon, NJ
05.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Microsoft Office

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Journeys Shoe Store
08.2023 - Current

Server

Red Lobster
06.2022 - 09.2022

Sales Associate

HomeGoods
03.2022 - 06.2022

Cashier

ShopRite
10.2021 - 03.2022

Cashier

McDonald's
07.2020 - 02.2021

High School Diploma -

Vineland Senior High School

Bachelor of Science - Health Sciences

Stockton University

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Yesenia Jones