Dynamic and detail-oriented professional with extensive experience in customer service and front desk management at Joe Teran Tax Service. Bilingual in Spanish, I excel in multitasking and data entry, ensuring efficient operations and exceptional client interactions. Recognized for maintaining a positive attitude while managing high-pressure environments.
Greeted clients, provided excellent customer service
Assisted tax preparers documents, and organizing files for accurate tax preparers.
Answered phones, scheduled appointments, answered customer questions
prepared forms, scanned, copied and filed confidential documents
Welcome members and guests with a friendly attitude.
Answer questions about gym services, classes, schedules, and membership options.
Handle member check-ins
Answer phone calls, handle general inquiries.
Handle credit card transactions, help members with membership registration.
Greeted and welcomed guests, seated guests.
Managed reservations, and helped set tables for work shifts as well as private party events.
Take drink orders, maintaining cleanliness of the front of house
Performed culinary tasks behind the scene in restaurant, such as food preparation, some cooking, preparation of salads, and managing different kitchen stations.
Maintaining cleanliness and organizing equipment for the kitchen.
Help with preparing large amounts of food, salads, platters for private party/company offsite events.
Greet customers in a friendly and professional manner, answer and direct calls to appropriate department.
Prepare and manage paperwork, including invoices, dmv documents/titles, lien sales.
Input data entry, print, copy, file and organize paperwork.
Answer phone calls in english/ Spanish and give quotes over phone.
Dispatch drivers to different locations, handled money, coordinate schedules and locations for pickup and delivery, keeping communication with drivers throughout they're route.
Multi tasking duties including dispatch, phone and cashier.
Handled customer transactions at sales counter.