Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YESENIA MANJARREZ

Houston,TX

Summary

Hardworking and enthusiastic bilingual professional with 3 years of experience in customer service looking for a receptionist position with a reputable company where I am able to provide positive experiences.

Friendly Receptionist with background in various office settings.

Overview

3
3
years of professional experience

Work History

RECEPTIONIST

NEXUS DISPOSAL
01.2023 - 04.2024
  • Answering phones, Making id copies for applicants, Filing paperwork, Scanning contracts, Updating phone list, Helping a/p with ticket reconciling
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained well-organized reception area with updated materials, contributing to welcoming environment for visitors.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

RECEPTIONIST

BUILDERS FIRSTSOURCE
02.2022 - 12.2023
  • Serve visitors by greeting, welcoming, and directing them appropriately
  • Informs visitors by answering or referring inquiries
  • Operate standard office equipment , including The fax machine, The copy machine, and The computer.
  • Create onboarding packets, NH files, term files, parking IDs, and timecards
  • Assist team members with inquiries or direct them appropriately
  • Assist other departments with administrative tasks including Human Resources.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

PATIENT CARE COORDINATOR

PREMIER ONCOLOGY CONSULTANTS
10.2021 - 02.2022
  • Maintained and updated schedules, calendars, and agendas
  • Welcomed patients and visitors in person or on the telephone and answering or referring inquiries
  • Checked out patients, collected payments, maintained account information, operated office equipment, and entered data
  • Verified insurance information through insurance carriers.

RECEPTIONIST

A&K BUILDING MATERIALS
11.2020 - 10.2021
  • Welcome and greet visitors in person or telephone and answering or referring inquiries
  • Billed customers for products and/or services
  • Operated office equipment on a regular basis and assisted where needed.

Education

HS DIPLOMA -

CYPRESS RIDGE HIGH SCHOOL
7900 N Eldridge Pkwy, Houston, TX 77041
05.2018

COSMETOLOGY - Cosmetology

PAUL MITCHELL SCHOOL
10516 Katy Fwy Suite A, Houston, TX 77043
10.2019

Skills

  • Written and verbal communication
  • Attention to detail
  • Customer service experience
  • Multitasking and Prioritizing
  • Data Entry
  • File Management
  • Scheduling
  • Strategic Planning
  • Documentation And Reporting
  • Verbal and written communication
  • Multi-Line Telephone Systems
  • Goal Setting
  • Problem-Solving
  • Organizational Skills
  • Reliability
  • Multitasking

Languages

Spanish
Full Professional
English
Full Professional

Timeline

RECEPTIONIST

NEXUS DISPOSAL
01.2023 - 04.2024

RECEPTIONIST

BUILDERS FIRSTSOURCE
02.2022 - 12.2023

PATIENT CARE COORDINATOR

PREMIER ONCOLOGY CONSULTANTS
10.2021 - 02.2022

RECEPTIONIST

A&K BUILDING MATERIALS
11.2020 - 10.2021

HS DIPLOMA -

CYPRESS RIDGE HIGH SCHOOL

COSMETOLOGY - Cosmetology

PAUL MITCHELL SCHOOL

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YESENIA MANJARREZ