Yesenia Marin
Austin
Summary
Dynamic Case Manager with extensive experience at Deon Goldschmidt Attorneys, adept at managing over 80 personal injury claims. Proven track record in client communication and legal document preparation, ensuring timely case resolutions. Recognized for exceptional attention to detail and effective team collaboration, driving productivity and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Case Manager
Deon Goldschmidt Attorneys
Austin
01.2025 - Current
- Utilized case management software and databases for efficient information tracking.
- Provided regular updates to clients regarding their case status and any new developments.
- Managed a 80+ cases of personal injury claims, including car accidents, commercial accidents, and slip and fall cases.
- Monitored all deadlines throughout the life of a claim to ensure timely filing of documents or payment of awards.
- Worked effectively in team environments to make the workplace more productive.
Case Manager
Lorenz and Lorenz
Austin
07.2024 - 11.2024
- Drafted and prepared pre-litigation legal documents, including demand letters, subrogation, and medical authorizations
- Serving as the primary point of contact for clients, providing regular updates on case status and answering inquiries
- Responsible for managing case-related data, monitoring key performance indicators, and communicating with insurance adjusters regarding liability status
- Utilizing case management software to maintain organized and up-to-date case information
Human Resource Specialist
Hiller Measurements
Austin
12.2023 - 04.2024
- Processing support by accurately attending to and processing employee requests, resolving issues, and escalating complex operational issues to leadership
- Monitored and maintained classified employee records, ensuring confidentiality and accuracy in record-keeping
- Communicated with vendors to negotiate terms developed and curated merchandise selection to align with business needs
- Managed and maintained records for survey tools, training, and development data, achieving a 56% growth within 3 months
Housing Advisor
University of Texas
Austin
04.2022 - 10.2023
- Performed administrative tasks student records using University software, managing various housing requests including room selections and cancellation requests
- Provided customer service to internal and external customers, addressing inquiries from families, students, staff, and visitors
- Maintained attention to detail in a high-stress environment, effectively escalating student issues to appropriate channels
Teacher Assistant
Hyde Park Baptist Church
Austin
09.2021 - 04.2022
- Supported teachers by reinforcing educational objectives and maintaining rigorous health and safety standards, demonstrating leadership in managing classroom dynamics and ensuring a safe learning environment
- Organized Teacher-parent meetings, effectively communicating student progress and addressing any concerns with professionalism and empathy
Intern
Breakthrough Central Texas
Austin
05.2019 - 08.2019
- Instructed a diverse group of students from various cultural and economic backgrounds, adapting teaching methods to meet the needs of all learners
- Facilitated parent-teacher conferences by translating for Spanish-speaking parents, ensuring clear communication about students' progress and future opportunities within Breakthrough Central Texas
Education
Bachelor of Arts - International Studies, Chinese
Texas A&M University
College Station, TexasSkills
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Teams
- Google Drive
- Case management
- Client communication
- Team collaboration
- Legal document preparation
- Attention to detail
- Case evaluation
- Profit and loss management
- Confidentiality
- Adaptability
- Task prioritization
Certification
- Beginner Chinese
- Coaching Employees through Difficult Situations
Timeline
Case Manager
Deon Goldschmidt Attorneys
01.2025 - Current
Case Manager
Lorenz and Lorenz
07.2024 - 11.2024
Human Resource Specialist
Hiller Measurements
12.2023 - 04.2024
Housing Advisor
University of Texas
04.2022 - 10.2023
Teacher Assistant
Hyde Park Baptist Church
09.2021 - 04.2022
Intern
Breakthrough Central Texas
05.2019 - 08.2019
Bachelor of Arts - International Studies, Chinese
Texas A&M University
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