Yesenia Martinez Hall
Social Worker
Racine,WI
Summary
Diligent Youth and Family Case Manager with strong background in family case management. Successfully assisted families in navigating complex systems and provided crucial support during challenging times. Demonstrated ability to build trusting relationships and develop tailored support plans.
Overview
6
6
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Youth and Family Case Manager-Safety Support
Racine County
07.2023 - Current
- Enhanced family well-being by conducting comprehensive assessments and developing individualized case plans.
- Contributed to continuous improvement efforts within the agency by participating in ongoing training opportunities and providing constructive feedback on existing processes.
- Provided crisis intervention and support during emergencies, prioritizing client safety and well-being above all else.
- Strengthened parent-child relationships through facilitating supervised visitations and coaching on effective communication skills.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Promoted family stability by connecting clients with appropriate community resources and services.
- Implemented tailored interventions based on client needs that led to positive outcomes such as increased school attendance or improved mental health status.
- Advocated for clients'' rights and needs within the agency and broader social service system, ensuring fair treatment and access to essential resources.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Utilized excellent time management skills to effectively juggle multiple cases concurrently while consistently meeting deadlines.
- Evaluate child welfare concerns by conducting thorough home visits.
- Expedited permanency for children in foster care by diligently working towards reunification or adoption, as appropriate.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
TREATMENT FOSTER CARE SPECIALIST
NEW HORIZON CENTER
05.2022 - 12.2022
- Monitored case progress regularly, updating documentation and adjusting action plans as necessary to achieve optimal outcomes for all involved parties.
- Successfully managed a diverse caseload consisting of children with various needs, backgrounds, and challenges while maintaining timely communication with all parties involved.
- Provided ongoing support and guidance to foster parents, resulting in increased stability within placements.
- Conducted comprehensive assessments of potential foster homes, ensuring a safe and nurturing environment for children in care.
- Contributed to policy development within the agency, incorporating feedback from clients and staff members to enhance overall service delivery.
- Served as a liaison between schools, therapists, medical professionals, and other relevant stakeholders involved in each child''s case management plan.
- Developed and facilitated training sessions for new foster parents, providing essential knowledge and skills needed to successfully care for children in need.
- Maintained accurate records regarding each child''s history, medical information, education progress, and placement details while adhering strictly to confidentiality protocols.
- Provided ongoing education to foster families regarding relevant child development topics, empowering them to better support their children''s growth and emotional wellbeing.
- Advocated for the best interests of foster children during court proceedings, representing their needs effectively within the legal system.
- Improved communication between foster families and agency by maintaining regular contact and addressing concerns promptly.
- Assisted in the recruitment and retention of quality foster parents by promoting agency services within the community and conducting targeted outreach efforts.
- Enhanced the well-being of foster children by developing individualized care plans tailored to their specific needs.
- Handled crisis situations effectively by utilizing strong problem-solving skills and collaborating with supervisors when necessary.
- Actively participated in professional development opportunities to remain current on industry trends, best practices, and changing regulations impacting foster care services.
- Fostered positive relationships between biological families and caregivers, promoting open communication channels during case management processes
CRISIS ADVOCATE/SUPPORT LINE CRISIS WORKER/BOARD LIASON
ZACHARIAS SEXUAL ABUSE CENTER
01.2020 - 07.2020
- Facilitated referrals to appropriate mental health professionals when necessary, promoting overall well-being among clients.
- Developed strong rapport with clients through empathetic listening and active engagement, promoting trust and open communication.
- Conducted research on best practices for crisis advocacy work, continually updating the organization''s policies and procedures accordingly.
- Provided crisis intervention services for clients in need, resulting in decreased stress levels and increased feelings of empowerment.
- Maintained accurate and up-to-date case records, ensuring effective communication among team members and timely interventions.
- Established an effective feedback loop with clients, using their input to continually refine our services and better meet their needs.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
- Conversed with individuals in crisis which called or texted hotline for assistance.
- Offered supportive counseling and crisis intervention to individuals in crisis.
Education
Bachelor's of Social Work - Social Work
Carthage College
Kenosha, WI 05.2001 -
Associate's of Science - Business Management/Human Resources
Gateway Technical College
Kenosha, WI05.2018
Certificate Program - Medical Billing and Coding
Herzing University
08.2014
Skills
- Strong verbal and non-verbal communication
- Constructive problem solver
- Empathetic support
- Trustworthy collaborator
- Time management
- Proficient in bilingual communication
- Behavioral support
- Domestic violence intervention
- Data collection
- Ethical practice
- Mental health support
- Child development
- Child welfare
- Progress monitoring
- Multidisciplinary team collaboration
- Crisis intervention
Certification
Certified Social Worker Passed Wisconsin State Exam
Timeline
Youth and Family Case Manager-Safety Support
Racine County
07.2023 - Current
Certified Social Worker Passed Wisconsin State Exam
02-2023
Bachelor's Level Internship 500 Intern Hours Completed at New Horizon Center a Foster Care Placement Agency
05-2022
TREATMENT FOSTER CARE SPECIALIST
NEW HORIZON CENTER
05.2022 - 12.2022
Crisis Training ICASA
02-2020
CRISIS ADVOCATE/SUPPORT LINE CRISIS WORKER/BOARD LIASON
ZACHARIAS SEXUAL ABUSE CENTER
01.2020 - 07.2020
Bachelor's of Social Work - Social Work
Carthage College
05.2001 -
Certificate Program - Medical Billing and Coding
Herzing University
Associate's of Science - Business Management/Human Resources
Gateway Technical College
Similar Profiles
ELISE ORTAELISE ORTA
Child Support Enforcement Specialist at Racine CountyChild Support Enforcement Specialist at Racine County
Mark HackmanMark Hackman
Investigator at Racine CountyInvestigator at Racine County
Nicholas JablonskiNicholas Jablonski
Deputy Medical Examiner- Transport at Racine CountyDeputy Medical Examiner- Transport at Racine County
David John SmartDavid John Smart
Trailer Mechanic at Amerit Fleet SolutionsTrailer Mechanic at Amerit Fleet Solutions
Nicholas AndersonNicholas Anderson
Automotive Technician at Anastos MotorsAutomotive Technician at Anastos Motors