Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

Yesenia Mendoza

Grandview,WA

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

McDonald's

Crew Member
Prosser, WA
05.2021 - 02.2024
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified the needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved customer satisfaction by developing functional solutions to problems.
  • Lifted heavy objects and boxes.
  • If a customer didn't find what they had in mind. I'd offer another product relating to what they want.

Warehouse Cherry/Sorting

River Valley Fruit LLC
Grandview, WA
01.2021 - 04.2021
  • Inspected cherries for quality and size, ensuring they met industry standards.
  • Placed defective cherries into appropriate containers for disposal.
  • Reported any problems with machinery or other equipment to supervisors immediately.
  • Maintained a clean work area at all times by sweeping floors and wiping down surfaces regularly.
  • Trained new employees on proper safety protocols when handling fresh produce items.
  • Followed strict food safety guidelines while inspecting cherries for quality control purposes.
  • Used digital scales to accurately weigh individual pieces of fruit prior to sorting them.

Education

Dental Assistant Certificate - Dental Assisting

YVCC/YV-TECH
Grandview, WA
07-2023

High School Diploma -

Grandview High School
Grandview, WA
07-2020

Skills

  • Effective communication skills
  • Stress management techniques
  • Customer Satisfaction
  • Lifting heavy objects
  • Client Relationship Management
  • Customer Service
  • Computer Skills
  • Fluent in English and Spanish
  • Self-Directed
  • Teamwork
  • Attention to Detail

REFERENCES

Crystal Alanis                                                                  509-502-8191

Tara Curfman                                                                  425-350-2608

Karla Gonzalez                                                                509-830-1158

Timeline

McDonald's

Crew Member
05.2021 - 02.2024

Warehouse Cherry/Sorting

River Valley Fruit LLC
01.2021 - 04.2021

Dental Assistant Certificate - Dental Assisting

YVCC/YV-TECH

High School Diploma -

Grandview High School

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Yesenia Mendoza