Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Mireles-Suarez

7413 Larsen Ln

Summary

Creative and proactive mindset with problem solving skills. Flexible, open-minded and hardworking. Wiling to take any role and to contribute to a positive work environment. Able to rapidly understand new information, procedures, or technologies. Bringing a fresh perspective and always seeking for new opportunity to apply strengths in different roles.

Overview

5
5
years of professional experience

Work History

Warehouse Worker

FedEx
09.2025 - Current
  • As packages come down a conveyor belt we pick up the product and select it to the right truck
  • Load trucks as packages come down conveyor belt
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping.

Live-Out Nanny

Personal Employer
09.2024 - 09.2025
  • Entertained and engaged with children using games, crafts, and other activities.
  • Displayed patience and understanding when dealing with difficult situations involving children.
  • Remained alert at all times to ensure the safety of each child under my supervision.
  • Built strong relationships with families through open communication and trustworthiness.
  • Prepared snacks and cooked meals for children using available food items.
  • Developed strong communication and organizational skills while managing multiple tasks.
  • Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
  • Demonstrated ability to provide a safe and secure environment for children of all ages.
  • Maintained cleanliness of the home by doing light housekeeping duties such as laundry, dishes, vacuuming.
  • Encouraged positive behavior through redirection and positive reinforcement techniques.
  • Washed dirty dishes, laundry, and sheets after use.
  • Responded to emergency situations and notified parents regarding accidents and child safety.

Server

Austin Bar & Grill
06.2024 - 10.2024
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Used good communication skills to reduce guest dissatisfaction.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Memorized menu to help diners make informed meal choices.
  • Prepared and served food and beverages to customers.
  • Exercised focus and concentration to keep track of tables and remember orders.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Memorized frequent customer preferences to build relationships and loyalty.
  • Swept and mopped floors and removed trash.

Warehouse Worker

PPC
04.2022 - 02.2024
  • Build electrical boxes from scratch using hardware and different types of hand tools
  • Depending on the order placed boxes can be up to 7ft tall or taller
  • PPC would order parts to build the electrical boxes as we use hardware to assemble the boxes
  • Once boxes are assembled we would move the boxes to the next line to install wiring
  • On that line of work after installing the wires we move it to the next line where we would test the electrical box to make sure it turns on and are ready to go out into the field of work

Hospitality Aide

Homestead Assisted Living
05.2022 - 09.2022
  • Provided compassionate and empathetic care to elderly residents in a nursing home setting.
  • Utilized critical thinking skills in order to identify changes in the physical or mental status of patients and residents.
  • Performed vital signs monitoring including blood pressure, temperature, respiration rate, pulse rate, weight measurement.
  • Assisted residents with daily activities such as bathing, dressing, grooming, eating, and exercising.
  • Developed strong relationships with residents, family members, and other staff members.
  • Managed multiple tasks efficiently while providing exceptional customer service at all times.
  • Measured and recorded food and liquid intake and urinary and fecal output.
  • Prepared and served food trays.
  • Cleaned and sanitized patient rooms and examination rooms.

Call Center Representative

Centrinex
03.2021 - 11.2021
  • Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
  • Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
  • Proficiently handled high call volumes while maintaining quality service standards.
  • Answered calls, left voicemails, and scheduled follow-up calls to drive customer engagement.
  • Used database system to record notes and call information.
  • Followed established procedures during calls with customers.
  • Performed outbound calls to follow up on customer inquiries and account statuses.
  • Managed and resolved issues with customers during calls by following determined script.
  • Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions.

Education

High School Diploma -

Olathe North High School
Olathe, KS

Skills

  • Attention to detail

  • Packaging and labeling

  • Cleaning and organizing

  • Team collaboration

  • Problem-solving

  • Telephone skills

  • Appointment scheduling

  • Verbal and written communication

  • Customer and client relations

  • Typing speed

  • Customer service

  • Money handling

  • Flexible schedule

  • Relationship building

  • Verbal/written communication

  • Heavy lifting

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

FedEx
09.2025 - Current

Live-Out Nanny

Personal Employer
09.2024 - 09.2025

Server

Austin Bar & Grill
06.2024 - 10.2024

Hospitality Aide

Homestead Assisted Living
05.2022 - 09.2022

Warehouse Worker

PPC
04.2022 - 02.2024

Call Center Representative

Centrinex
03.2021 - 11.2021

High School Diploma -

Olathe North High School

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