Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Parra

Santa Clara,CA

Summary

Dynamic leader with a proven track record at Carl's Jr, enhancing team productivity and customer satisfaction through expert staff management and decision-making. Skilled in financial management and training, I excel in fostering staff development and achieving operational excellence. My approach has significantly improved workflows, demonstrating a commitment to excellence and a knack for mentoring.

Work History

Supervisor

Carl's Jr
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained database systems to track and analyze operational data.

Education

HS DIPLOMA - Mathematical Sciences

Grace M Davis High School
Modesto, CA
05.2012

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Inventory control
  • Staff development
  • Financial management
  • Payroll processing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Supervisor

Carl's Jr

HS DIPLOMA - Mathematical Sciences

Grace M Davis High School
Yesenia Parra