Summary
Overview
Work History
Skills
Timeline
Generic

Yesenia Pena

Phoenix,AZ

Summary

Esthetics Student with experience in skincare treatments, makeup application, and customer service. Skilled in skin physiology, recommending suitable products, and providing personalized care plans. Increased client satisfaction through high-quality treatment delivery.

Overview

3
3
years of professional experience

Work History

Student Esthetician

Avalon Institute
Phoenix, AZ
02.2024 - Current
  • Proficient in skin analysis, facial treatments, hair removal techniques and makeup application.
  • Gained practical experience through student clinic hours, including performing facials, microdermabrasion, and waxing. Proficient in performing facials, exfoliations, and skin treatments.
  • Experienced in different methods of hair removal such as waxing and threading.
  • Experienced in makeup application for various occasions.
  • Strong understanding of skin types and conditions, with the ability to recommend appropriate treatments.
  • Excellent communication skills, with the ability to educate clients on skincare routines.
  • Demonstrated commitment to cleanliness and organization in the workplace, ensuring efficiency and productivity.
  • Developed treatment plans based on individual needs of each client.
  • Conducted skin analysis for clients to determine appropriate treatments and products.
  • Performed daily cleaning duties of spa equipment and tools.
  • Adhered to safety protocols while performing treatments.
  • Complied with all relevant laws and regulations related to esthetician practice.

Inventory Analyst

Royal Paper
Phoenix, AZ
10.2023 - Current
  • Coordinated with suppliers regarding delivery schedules for materials and products ordered.
  • Managed the cycle count process to maintain accurate inventory balances.
  • Investigated root causes of inventory discrepancies and took corrective action as needed.
  • Collaborated with other departments to ensure accurate stock tracking systems.
  • Verified accuracy of incoming shipments against purchase orders.
  • Organized and monitored daily, weekly, and monthly inventory reports.
  • Analyzed inventory records to identify discrepancies between actual and recorded stock levels.
  • Maintained database records of all incoming and outgoing products.
  • Completed year-end full physical inventories and communicated counts to inventory managers for review.
  • Analyzed and managed finished goods and raw material inventory to check metrics such as levels and turns, aging and security.
  • Oversaw inventory audits and reconciliations to maintain accuracy in stock levels.

Warehouse Coordinator

Orbis Rpm
Goodyear, Arizona
08.2023 - 10.2024
  • Monitored inventory levels and maintained accurate records.
  • Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
  • Trained new staff members on proper techniques for loading and unloading cargo safely and efficiently.
  • Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
  • Organized and maintained inventory levels in the warehouse by properly stocking shelves, racks, pallets and bins.
  • Assisted customers with inquiries regarding their orders or requests for information about products stored in the warehouse.
  • Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
  • Supervised a team of warehouse workers to ensure proper handling of materials from receiving to shipping areas.
  • Developed an efficient filing system for all related documents such as invoices, receipts and packing slips.
  • Maintained a clean and organized work area by adhering to established safety guidelines at all times.

Associate Operations Associate

C.H. Robinson
Phoenix, Arizona
06.2021 - 01.2023
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Answered customer inquiries via phone, email, and chat.
  • Coordinated with vendors to ensure timely delivery of products and materials.
  • Participated in meetings with managers to discuss operational issues or any changes required in policies or procedures.
  • Maintained records of all shipments, deliveries and returns using appropriate documentation.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.

Skills

  • Product knowledge mastery
  • Hair removal techniques
  • Data Entry
  • Spreadsheets
  • Clerical Support
  • Retail sales customer service
  • Quality Control
  • Customer Service

Timeline

Student Esthetician

Avalon Institute
02.2024 - Current

Inventory Analyst

Royal Paper
10.2023 - Current

Warehouse Coordinator

Orbis Rpm
08.2023 - 10.2024

Associate Operations Associate

C.H. Robinson
06.2021 - 01.2023

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Yesenia Pena