Summary
Overview
Work History
Education
Skills
References
Timeline
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Yesenia Ramirez

Rosemead,CA

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at quickly mastering new skills and working effectively unsupervised.

Overview

6
6
years of professional experience

Work History

Head Cashier

Big Savor
Rosemead, CA
07.2024 - Current
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Maintained records of daily transactions including sales receipts, cash received, discounts issued.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.

Accounting Cash Clerk

Rose Hills Memorial Park
Whittier, CA
02.2019 - 04.2023
  • Processed credit card payments and ensured accuracy of data entry into the system.
  • Offered prompt support by answering phone calls related to payments and resolving any cash-related problems.
  • Performed quarterly updates to maintain compliance with SOX Control audit standards.
  • Maintained monthly reporting process by creating files and scanning reports to corporate.
  • Verified and reconciled payments on a daily basis to ensure their success.
  • Validated the accuracy of funds held in various department cash and secure storage.
  • Input moderate volume invoices with consistent accuracy.
  • Performed daily reconciliation of collected funds from lot boxes to ensure accurate deposits.

Hospitality Service

Rose Hills Mortuary
11.2018 - 02.2019
  • Ensured guests were greeted with courtesy upon arrival
  • Efficiently handled and resolved client complaints.
  • Assisted guests with questions and concerns
  • Facilitated effective communication by directing calls to park service
  • Created operational plans for the hospitality services department.

Education

Business management -

Rio Hondo College
Whittier, CA

High School Diploma -

Gardena High School
Gardena, CA

Skills

  • Bilingual
  • Microsoft Office Proficiency
  • Filing System Management
  • Detail-Oriented Data Entry
  • Accurate Cash Handling Experience
  • Adaptability
  • Critical Thinking
  • Independent and Collaborative Worker
  • Strong Time Management
  • Customer Service

References

Available Upon Request

Timeline

Head Cashier

Big Savor
07.2024 - Current

Accounting Cash Clerk

Rose Hills Memorial Park
02.2019 - 04.2023

Hospitality Service

Rose Hills Mortuary
11.2018 - 02.2019

Business management -

Rio Hondo College

High School Diploma -

Gardena High School

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Yesenia Ramirez