Experienced customer service professional with over 10 years of providing exceptional service to customers. Skilled in conflict resolution, problem solving, and customer satisfaction.
Traveling around and serving coffee and tea beverages at private events. Set up and break down coffee cart. Accomplish all job duties while adhering to all safety guidelines and practices throughout the shift.
Welcomed customers in a warm and personalized way. Performed cashier duties such as taking collecting payments and providing change. Stocked up shelves and store with products. Maintained store cleanliness. Provided excellent customer service to maintain a positive atmosphere for guests.
Prepared and served delicious espresso, coffee, and tea drinks according to memorized recipes, with the company's standards, in a fast, accurate, and efficient manner. Ensured that Starbucks merchandising and signing standards were followed appropriately. Made sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis.
Greeted all customers into the store. I helped create the excitement and energy around the Apple products. Ensured that all customer's questions were answered with product knowledge. Provided customers with solutions and get products into customer's hands to become familiar with our products.