Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Reference #1
Reference #2
Reference #3
Timeline
Generic

Yesenia Renteria

Compton,CA

Summary

I am a compassionate a professional in personal care, known for high productivity, and efficient task completion. Possess specialized skills in elderly support, disability care, and health monitoring. Excel using empathy, communication, and time management to enhance client well-being and comfort. Reliable personal care professional bringing several years of experience in personal care assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Overview

15
15
years of professional experience

Work History

Caregiver

IHSS
Compton, CA
10.2019 - Current
  • Facilitated client transportation for various outings.
  • Prepared meals according to dietary restrictions,and preferences.
  • Drive my recipient to medical appointment's.
  • Document blood pressure, pulse rate, temperature, and respiration levels.
  • Provided daily assistance with personal care such as bathing, getting dressed, grooming, and other hygiene tasks.
  • Assisted with chores, and conducted housekeeping duties; including laundry.
  • Supported client with acquiring groceries and medicines.

Life Skills Coach 1

Easterseals Southern California
Norwalk, CA
02.2018 - Current
  • Assisted with moniting my client behavior, and conditions for any changes within there behavior.
  • Built rapport with patients to ensure smooth, quality care.
  • Implemented training sessions on Decision-Making focused on Person-Centered Practices.
  • Developed Choice Board face magnets to foster decision-making skills.
  • Facilitated practical sessions utilizing Cricut equipment.

Caregiver

Lakewood Park Manor
Downey
07.2017 - 10.2019
  • Reported concerns to nurse supervisor to promote optimal care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Built strong and trusting rapport with clients and loved ones.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Assisted clients with maintaining good personal hygiene.
  • Supported bathing, dressing and personal care needs.

Elderly Caregiver

Country Inn of Downey
Downey, CA
03.2014 - 02.2018
  • Assisted clients with maintaining good personal hygiene.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recognized emergencies and notified paramedics and family members.
  • Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
  • Ensured patient comfort through bedtime assistance.

Customer Service Representative

Fred Loya Insurance
Central
07.2012 - 11.2016
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Promoted available products and services to customers during service, account management and order calls.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.

Volunteer

Clinton Elementary School
Rancho Dominguez
02.2012 - 03.2013
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Worked with students to reinforce learning of material or skill introduced by teacher.
  • Created calm and disciplined classroom environment to improve student focus.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.

Housekeeping Aide

Rocio Cleaning Services
05.2010 - 02.2013
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Kept work areas neat and organized at all times while adhering to safety regulations.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Restocked room amenities when necessary such as tissues, paper cups.
  • Stocked linen closets with fresh supplies of towels, bed sheets and toiletries.
  • Monitored common areas for cleanliness and safety.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Cleaned windowsills, window treatments, mirrors and other glass surfaces.
  • Cleaned building floors by sweeping, mopping and scrubbing.

Education

High School Diploma -

Dominguez High School
Compton, CA
06-2013

Some College (No Degree) - Psychology

Cal State Dominguez Hills
Carson

Skills

  • Documentation
  • Elderly Care/ Compassionate in client care
  • Lifting and transferring
  • Team collaboration
  • Mobility assistance
  • Housekeeping tasks
  • Special needs care
  • Reliability and punctuality
  • Bilingual in English and Spanish
  • Personal hygiene assistance
  • Flexible schedule
  • Hoyer lifting equipment
  • PPE usage
  • Respectful and compassionate
  • Provided Incontinence care
  • Dependable and responsible

Affiliations

  • Proficient Computer Skills
  • Table-Top Arts and Crafts in a group setting.
  • Hands-On Arts & Crafts utilizing Cricut machinery and tools.
  • Proficient in Canva and Cricut Software's.

Languages

English
Full Professional
Spanish
Full Professional

Reference #1

Country Inn Administrator: Susana Salazar 

     (310) 505-7335

Reference #2

Jose Luis Haro (Previous Manager)

(209) 707-7171

Reference #3

Patricia Diaz (Friend)

 (323) 948-2472

Timeline

Caregiver

IHSS
10.2019 - Current

Life Skills Coach 1

Easterseals Southern California
02.2018 - Current

Caregiver

Lakewood Park Manor
07.2017 - 10.2019

Elderly Caregiver

Country Inn of Downey
03.2014 - 02.2018

Customer Service Representative

Fred Loya Insurance
07.2012 - 11.2016

Volunteer

Clinton Elementary School
02.2012 - 03.2013

Housekeeping Aide

Rocio Cleaning Services
05.2010 - 02.2013

High School Diploma -

Dominguez High School

Some College (No Degree) - Psychology

Cal State Dominguez Hills

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Yesenia Renteria