OPS Supervisor
Federal Express Corporation
Chino Hills, CA
10.2018 - Current
- Coached, trained, and developed employees in company policies and compliance requirements.
- Monitored employee performance regarding safety, reliability, delivery dates, and customer service.
- Completed the necessary paperwork and data entry promptly to provide a steady flow of information.
- Familiarized staff with safe equipment operation and safety rules to maximize compliance.
- Boosted team performance with motivational support, mentoring, and job skill coaching.
- Liaised between team members and upper management to advocate for needs and resources.
- Coordinated workflows and monitored administrative team performance.
- Prioritized workload and delegated team tasks based on strengths and skill levels.
