Yesenia Rodriguez
Waterbury,CT
Summary
Reliable Laundry Worker with strengths in customer relations and problem-solving. Team player offering [Number]+ years of experience. Adept at sorting loads, updating logs and resolving team conflicts.
Overview
2
2
years of professional experience
Work History
Laundry Associate
Rinaldys
Waterbury, CT
11.2021 - 04.2024
- Sorted and folded linens, towels, and other fabrics according to size and fabric type.
- Organized linen carts for efficient delivery to guest rooms.
- Maintained laundry machines in good working order by performing regular maintenance checks.
- Inspected all finished items for quality assurance prior to folding and packaging them for distribution.
- Assisted with loading garments into washing machines and unloading from dryers after cycles were complete.
- Reported any machine malfunctions or problems to supervisor immediately.
- Kept accurate records of inventory levels of detergents, bleach, fabric softener., ensuring adequate supplies on hand at all times.
- Stocked shelves with freshly laundered linens in a neat and organized manner.
- Folded clean laundry and placed into stacks in specified areas for distribution.
Associate
Walmart
Waterbury , CT
03.2023 - 08.2023
- Verified credit card charges against purchase receipts for accuracy.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
Education
Taller Bank -
Instituto De Banca Y Comercio - Hato Rey
Hato Rey, PR06-2005
Skills
- Customer services
- Scheduling
- Paperwork Processing
- Data Entry
- Data Collection
- Account updating
- Information Security
- Consultative Sales
- Inbound and Outbound Calling
- Complaint resolution
- Call Management
- Appointment Scheduling
- Product Knowledge
- Report Generation
- Microsoft Excel
- Warranty Service
- In-store support
- Payment Processing
- Computer Proficiency
- Product Education
- Problem-solving abilities
- Conflict Resolution
- Administrative Support
- Route Management
- Document Control
- Travel Planning
- Retail Marketing
- Positive and professional
- Prioritization
- Microsoft Office expertise
- Critical Thinking
Timeline
Associate
Walmart
03.2023 - 08.2023
Laundry Associate
Rinaldys
11.2021 - 04.2024
Taller Bank -
Instituto De Banca Y Comercio - Hato Rey
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