Yesenia Rodriguez
Pinson
Summary
Dynamic and customer-focused professional with experience at Price's Ice Cream, excelling in ice cream preparation and cash handling. Proven ability to efficiently multitask and maintain a clean environment while delivering exceptional service. Recognized for resolving customer inquiries swiftly, ensuring satisfaction and repeat business.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Ice Cream Attendant
Price's Ice Cream
Pinson
01.2024 - 05.2024
- Order taking
- Stock rotation
- Menu memorization
- Payment processing
- Cash drawer balancing
- Supply restocking
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Operated cash register, taking payments and issuing customer receipts.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Completed opening and closing procedures efficiently, setting up the store for success each day.
- Helped patrons decide which flavor to choose according to preferences and tastes.
Drive-Thru Cashier
Burger King
Pinson
05.2023 - 11.2023
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Resolved problems with orders quickly and offered refund or replacement.
Education
Pinson Valley High School
Pinson, ALSkills
- Ice cream preparation
- Efficient multitasking
- Flexible scheduling
- Cash handling proficiency
- Customer service
- Cleaning and organization
- Greeting customers
- Cash handling
Languages
- English, Native or Bilingual
- Spanish, Native or Bilingual
Timeline
Ice Cream Attendant
Price's Ice Cream
01.2024 - 05.2024
Drive-Thru Cashier
Burger King
05.2023 - 11.2023
Pinson Valley High School