Yesenia Ruvalcava

Medical Assistant

Valley Children's Healthcare

Merced

08.2014 - 03.2021

Efficiently managed calls, appointments, and patient flow while maintaining a professional demeanor when greeting visitors.
Maintained data accuracy by effectively registering new patients into the practice management software program with correct demographic information.
Monitored vital signs of patients during their hospital or clinic stay.
Followed physician instructions to administer injections, medications, and treatments.
Performed diagnostic tests including EKGs, spirometry testing, and audiograms under physician's direction.
Consistently followed HIPAA guidelines to safeguard confidential patient data.
Assisted physicians by taking vital signs, obtaining patient histories, and ensuring that patients are ready for examinations.
Prepared and set up examination rooms to create a welcoming and efficient environment for patients.
Ensured efficient patient chart management by organizing charts at the beginning of clinic sessions.
Managed accurate medical records by transcribing, filing, and inputting data into electronic health record system.
Kept detailed notes during visits
Managed and resolved patient callbacks promptly while processing prescription refill requests over the phone.
Incorporated outside records into charts and EHR.
Coordinated patient appointments through both phone and face-to-face interactions.
Collaborated with team members in meetings aimed at improving workflows and achieving positive patient population outcomes.
Oversaw various administrative tasks, including patient registration, insurance verification, form completion, and appointment scheduling for enhanced operational efficiency.