Yesenia Sanchez
Hollister,CA
Summary
Competent AR/Service Administrator bringing 8 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance. Knowledgeable about preparing invoices, creating work orders, processing payments and pursuing past-due balances. Experience with invoicing entry, tracking in a web based system. Support the management analyst in scheduling. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
19
19
years of professional experience
Work History
AR/Service Administrator
GoGreen Roofing Co.
01.2015 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Developed and implemented strategies to improve collection processes and reduce overdue payments
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments
- Managed over 50 customer calls per day.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Experience/ knowledge in creating work orders and invoicing entry in a web based system.
- Developed and maintained positive relationships with clients to maximize collections.
- Generated monthly accounts receivable reports to submit developments for management review.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Entered figures using 10-key calculator to compute data quickly.
- Matched purchase orders with invoices and recorded necessary information.
- Back up other department support team as needed.
Administrative Specialist
Plaza Vasquez Apartments
03.2013 - 12.2015
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Conducted research to assist with routine tasks and special projects.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Handled incoming and outgoing mail
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
- Managed over 50 customer calls per day.
Correctional Deputy
Santa Cruz County Jail
09.2013 - 03.2014
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
Correctional Deputy
San Benito County Sheriff
05.2005 - 08.2013
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Interviewed inmates to obtain information and assess needs.
- Booked new inmates into facility and processed inmates for release.
- Enforced rules and regulations to maintain order among inmates.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Assisted in intake and release of inmates.
- Coordinated with other law enforcement personnel to exchange information.
- Responded to inquiries from inmates and other members of public.
- Managed 30 calls per day.
- Transported inmates to and from court hearings, medical appointments and other locations
Education
Associate of Arts - Criminal of Justice
Gavilan College
Gilroy, CA06.2000
High School Diploma -
Gilroy High School
Gilroy, CA06.1996
Skills
- Adjustment Posting
- Payment Management
- Financial Statements Expertise
- Monthly Reconciliations
- Billing Dispute Resolution
- Customer Notifications
- Statement Issuing
- Strong Client Relations Skills
- Data Inputting
- Invoicing Proficiency
- Word Processing
Languages
Spanish
Native or Bilingual
Timeline
AR/Service Administrator
GoGreen Roofing Co.
01.2015 - Current
Correctional Deputy
Santa Cruz County Jail
09.2013 - 03.2014
Administrative Specialist
Plaza Vasquez Apartments
03.2013 - 12.2015
Correctional Deputy
San Benito County Sheriff
05.2005 - 08.2013
Associate of Arts - Criminal of Justice
Gavilan College
High School Diploma -
Gilroy High School
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