Yesenia Sanchez Lopez
Moreno Valley,CA
Summary
Dynamic customer service professional with experience at AutoZone, excelling in customer relationship management and active listening. Proven ability to resolve complaints effectively while maintaining an organized and inviting checkout area. Skilled in multitasking and time management, consistently enhancing customer satisfaction and loyalty through exceptional service.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
AutoZone
Moreno Valley, California
11.2024 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Operated cash registers to process payments for goods and services.
Education
Some College (No Degree) - Health Care Management
Moreno Valley College
Moreno Valley, CASkills
- Multitasking and organization
- Customer relationship management
- Time management
- Active listening
Languages
Spanish
Native/ Bilingual
Timeline
Customer Service Cashier
AutoZone
11.2024 - Current
Some College (No Degree) - Health Care Management
Moreno Valley College
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