Yesenia Solis

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
• Reduced employee turnover by analyzing exit interview data and implementing targeted retention strategies.

• Organized training materials inventory, streamlining access to resources for trainers and participants alike.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Assisted in the evaluation of training effectiveness through data analysis, leading to continuous improvements in course content.
• Enhanced employee skillsets by developing comprehensive training materials and resources.
• Managed the coordination of training schedules, ensuring timely delivery of all programs and events.
• Evaluated training delivery methods to optimize effectiveness.

Perform a pre-employment health assessment to obtain a picture of the applicants overall health.

Critical thinking skills and data collection; subject and objective.

Gather subjective and objective data, family history, surgical history, medical history, medication history.

• Streamlined the hiring process for increased efficiency and reduced time-to-fill open positions.
• Performed sourcing, interviewing, negotiations and hiring.
• Recruited and hired employees.
• Reviewed applications and resumes to support hiring activities.
• Established clear communication channels with candidates throughout the recruitment process, promoting a positive candidate experience.

• Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Developed effective communication channels to ensure employees were informed about company policies, procedures, and updates.
• Managed employee exit interviews and paperwork.
• Answered and redirected incoming phone calls for office.